Specialist - Time and Access Management Systems (contract position) - Johannesburg, South Africa - Krypton Mining

Description

We are seeking a Specialist in Time and Access Management Systems to join our dynamic team. This pivotal role focuses on the monitoring, management, and optimization of Time & Attendance technology systems across our global mining operations. The ideal candidate will have a strong background in Information Management (IM) and Operational Technology (OT), and a proven track record in managing complex technology infrastructures in a high-stakes environment. Contract position until the end of December 2024.

Key Responsibilities:

• Monitor and ensure optimal performance of regional Time & Attendance technology systems, including access control infrastructure.
• Evaluate system and machine utilization, reliability, and capacity to meet operational demands.
• Manage licensing, costs, and budgeting for the Time & Attendance infrastructure ensuring financial and operational efficiency.
• Provide high-level (Level 3) support to IM service specialists, and act as the subject matter expert for all Time & Attendance-related incidents.
• Conduct monthly global service delivery reviews with vendors, incorporating feedback from regional operations.
• Oversee vendor performance to ensure compliance with SLAs and enhancement of service delivery.
• Understand and leverage technological trends to enhance organizational competitiveness through innovative Time & Attendance solutions.
• Coordinate the development of frameworks, designs, and contingency plans for system restoration and continuous service improvement.
• Analyze stakeholder requirements and design system architectures that integrate seamlessly with existing enterprise systems.

Requirements

Requirements:

• Bachelor's degree in Information Management, Computer Science, or a related field. A postgraduate qualification is advantageous.
• Extensive experience in managing Time & Attendance systems, particularly in the mining or similar industries.
• Proficiency in English; knowledge of Portuguese or Spanish is beneficial for roles in LATAM.
• Strong technical acumen with proven experience in system design, integration, and performance optimization.
• Demonstrated ability in vendor management, risk analysis, and stakeholder engagement.
• Excellent problem-solving skills and the ability to manage complex projects and multi-disciplinary teams.