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Polokwane

    On-site Desktop Support Engineer - Limpopo, South Africa - IOCO

    IOCO
    IOCO Limpopo, South Africa

    Found in: Talent ZA 2A C2 - 3 days ago

    iOCO background
    Description

    Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are looking for a skilled and customer-focused On-site Desktop Support Engineer to join our IT team. The successful candidate will play a crucial role in providing technical support, troubleshooting hardware and software issues, and ensuring a positive end-user experience.

    What you'll do:

    • Provide end-user support to various levels of end users (various levels of seniority, race and sex).
    • Troubleshooting on end-user devices.
    • Assist with a range of applications troubleshooting.
    • Assist with basic network and connectivity issues.

    Your Expertise:

    • Working in a support environment and dealing with end users of various seniority.
    • Working with Microsoft products predominantly but there are also other applications used.

    Qualifications Required:

    • Desktop Support Microsoft products
    • A+
    • IT related courses/ training
    • End-user engagement, helpful and friendly
    • English Afrikaans fluent speak (read write additional)
    • Own transport essential.

    Work Environment:

    • This is a mine, and the sites (shafts) are geologically disbursed thus traveling between shafts to assist users is a daily occurrence.
    • You will not be required to go underground but will work on shafts and the HQ.
    • Generally, it is hot and humid here, and the working environments are dirty and dusty.
    • You will be required to wear PPE to access various portions of the mine.
    • You will have to pass a yearly physical exam to work on the mine so you will need to be physically fit. You will also be required to carry equipment thus U need to be physically strong.
    • Random alcohol testing is done, if U blows positive you will be dismissed immediately.

    Other information applicable to the opportunity:

    • Location: Limpopo
    • Physical demands: Walking, Driving, carrying equipment, climbing stairs, high heat in some areas.
    • Travel: Yes, daily to the shafts.
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