Product Specialist - Limpopo,, South Africa - Epiroc

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    Full time
    Description

    Epiroc's job vacancy, Career and Recruitment

    Job title : Product Specialist – Platreef jobs in Limpopo

    Job Location : Limpopo,

    Deadline : May 16, 2024

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    Main Responsibilities:

  • Installation & Commissioning of underground Diesel equipment
  • Troubleshooting and technical assistance on Underground drilling / Bolting / Hauling equipment
  • Optimize Drilling & Bolting application according to underground environment
  • Assist on right drilling tools and GET are used to ensure optimum drilling / hauling performance
  • Ensure all pressure and RCS setting are aligned to mining application
  • To ensure equipment performance and high equipment availability,
  • Conduct regular machine audits / daily inspections
  • Assist customer in Schedule and Preventive and back log maintenance
  • Assist customer in Workshop repair jobs
  • Attend Breakdown Calls
  • Assist in Maintenance and critical parts planning
  • Conduct operator and maintenance staff training and evolution
  • Share best practises and assist Operator in drilling / Bolting / Hauling application
  • Implementation of Technical Service Bulletin / Modification as and when applicable
  • Process Warranty claims as and when applicable
  • Perform RigScan on scheduled intervals
  • Coordinate with Technical Team at head office
  • Build strong relationships with our customers

    Main Duties:
  • Commissioning of machines
  • Pre-delivery service, some in workshop and on site
  • Commissioning of underground equipment
  • Implementation and monitoring of new technologies in area of responsibility
  • Weekly status reports
  • Suggested improvements to Epiroc and customers
  • Record keeping of implementation process with suggested improvements

    Communication:
  • Reports on all site visits to clients and manager
  • Customer activity / prospects
  • Customer problems
  • Communication with your office, on an ongoing basis, of your movements
  • Monthly Utilisation must be above 85%Main Responsibility or Functions of the Job

    Educational Qualification:
  • Grade 12
  • Technical qualification (Trade Test)
  • Experience on underground TMM equipment.

    Required Skills and Capabilities:
  • Very strong technical background
  • Computer literacy
  • Good customer relations
  • Good telephone manners and skills
  • Good product knowledge
  • Interpersonal skills to work with customers and suppliers and to work as part of the
  • Technical Support team
  • Be able to work independently without supervision
  • Be presentable to customers in grooming and dress code

    *Engineering / Technical jobs in south africa
    *Product Specialist – Platreef in