Kulani Mkhombo

A Well seasoned dedicated IT enthusiast looking for opportunities to grown into.

I am an IT enthusiast that is technologically driven who has driven passion for the IT industry. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop/server operations, remote support, Office 365 Admin, Teams Admin, SharePoint and OneDrive, hardware, and software concerning A+ and N+ and help desk. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. I am a proactive person and work under a given deadline. If you are seeking an IT professional who has excellent people and problem-solving skills and can easily provide optimum support to your operations, then please consider me as your candidate. Installed and supported various edition of windows from XP, Vista, Windows 7/8, 10, Server 2008 to 2016 and currently Windows 11. Also have some knowledge on Mac OS. Throughout my previous employment till to date, I monitored and rectified errors that need technical attention to all our network printers and computers. I constantly reviewed all IT equipment, software, crimping of network cables and network facility on various scale computer networks. Did Installations, configuration, maintenance and performing backup from client computers, troubleshooting network connectivity problems on computers, give support over the phone to clients, provide onsite assistance, perform data recovery, install hardware and software, compile quotations for computer hardware purchases & repairs, diagnose hardware problems on computers, install Server 2008 R2, Windows 7-10 and other software, Configure the server operating system and network devices, Office 365 Admin, Teams Admin, SharePoint & OneDrive Admin. I have completed a Diploma in Information Technology Networking with College Campus (Currently Rosebank College) in 2012, Computer Technician certificate and CompTIA A+ certificate with Boston City campus and business college in 2015. In 2023 I enrolled for Google IT Support certificate and also busy with System Administration and IT Infrastructure Services certificate. I'm currently looking for IT Support / IT Technician positions within your company. I have acquired substantial amount of knowledge since I formally started working in 2016 until October 2023

2023 : Google IT Support Certificate

2023: System Administration and IT Infrastructure Services Certificate

2016: CompTIA A+

2016: IT Technician Certificate

2011: Diploma in IT networking