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    Technical Sales Engineer - Johannesburg, South Africa - Network Contracting

    Network Contracting
    Network Contracting Johannesburg, South Africa

    1 week ago

    Default job background
    Description

    OVERALL PURPOSE OF THE POSITION

    • Help identify and pursue new business opportunities that align with the company's goals and objectives.
    • Apply their technical knowledge and understanding of the engineering industry to identify potential clients and projects, and to develop and maintain relationships with key stakeholders.
    • Support the Business Development Manager in administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business development team's activities, and providing general engineering & administrative support to the department.
    • Monitoring and reporting on key performance indicators and making recommendations to improve aftersales processes.
    • Assist the Business development Manager with the development and implementation of strategies to improve the company's sales intake and enhance client satisfaction.
    • Work closely with other departments, such as projects after sales, and engineering, to identify client needs and develop solutions that meet those needs.
    • Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing the processing of warranty claims and returns.
    • Analyse client data to identify trends and opportunities for improvement, as well as developing and maintaining positive relationships with key clients.

    ACADEMICBachelors degree in Engineering, Business Administration or a related field. Other engineering, sales, technical assistance, business administration, or a similar field.

    Three or more years experience in aftersales or customer services and/or sales experience in an OEM engineering and fabrication environment.




    ESSENTIAL ENTRY-LEVEL KNOWLEDGE:
    (A)

    Technical knowledge:

    A strong understanding of engineering principles, industry trends, and technology to be able to identify potential business opportunities and to communicate effectively with clients and stakeholders.

    (B)

    Sales and Marketing:
    Ability to develop and execute marketing plans, generate leads, and close deals.

    Developing relationships with customers, understanding their needs, and presenting technical information in a clear and persuasive manner, creating sales pitches and conducting negotiations.

    (C)

    Market Research:
    Skilled in market research and analysis to identify market trends, competition, and potential clients.
    (D)

    Project Management:
    Experience in managing projects, including planning, organizing, and coordinating resources.
    (E)

    Strong verbal and written Communication skills:
    Able to effectively communicate with clients, partners, and internal stakeholders.

    Ability to communicate complex technical information to non-technical stakeholders, and present ideas and information in a clear, concise, and persuasive manner, give presentations, create reports, and lead meetings.

    (F)

    Relationship building skills:

    Able to build and maintain strong relationships with clients, partners, and internal stakeholders in order to identify and pursue new business opportunities.

    (G)

    Industry knowledge:

    Understanding of the industry in which the company operates, including regulatory and compliance issues, market trends, and emerging technologies.


    Document Number:
    HC-P-002-F1 (Rev 0) Page 2 of 4
    (H)

    Business acumen:

    An understanding of business principles such as finance, marketing, and sales to be able to develop and execute effective strategies for identifying and pursuing new business opportunities.

    (I)

    Analytical skills:

    Able to analyse market trends, industry data, and financial metrics to identify potential business opportunities and to develop effective strategies for pursuing them.

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