Jobs
>
Cape Town

    Sales/ Service Advisor - Cape Town, South Africa - Teleperformance

    Teleperformance
    Teleperformance Cape Town, South Africa

    1 day ago

    Default job background
    Description

    Overview

    :
    Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing quality customer service through sales at every instance, promoting products and services whilst stimulating revenue for the business Qualifications

    Work Experience:

  • 6- 12 months Sales Experience
  • Proven Experience in delivering excellent customer services to internal and external customers
  • Experience within an outbound sales environment
  • Superior oral and written communication, presentation, and interpersonal skills.

    • Technical skills:

  • Multitasking skills - system & platforms
  • Computer proficiency including : Email, web applications and contact management software
  • Typing skill
    • Responsibilities


    • Having a true passion for identifying sales opportunities to maintain and build our Clients
    customer base, whilst delivering an exceptional customer experience.


    • The successful candidate will have a proven track record within a sales role, strong
    communication, questioning and negotiating skills with the ability to identify customer
    needs quickly to grasp every opportunity to retain customers, and/or close new business
    opportunities


    • The role involves providing the customer with knowledgeable information by identifying
    and promoting significant products and services.


    • Outbound Customers and Colleagues escalated sales.


    • Queries to identify, qualify and close new business and renewal opportunities


    • Understanding customer's reasons for exploring cancellation, addressing these positively,
    identifying opportunities, and looking at various options available with the ultimate aim of
    retaining their business.


    • Striving for First Call Resolution, on every contact


    • Working closely with service colleagues to raise service standards through escalating
    issues and opportunities to the most appropriate person, developing joint solutions and
    sharing best practice.


    • Undertaking other customer administration and product processing activities as necessary
    to maximize operational effectiveness and deal with peaks in demand


    • Proactively developing your customer service skill and knowledge, applying best practice
    techniques and tools and demonstrating our clients People Expectations to maximize your
    performance Complying with all our clients required standard of sales/service excellence
    and best practice, operating effectiveness and legal and regulatory requirements


    • Taking correct information, asking the right questions, and offer the solutions that leave
    them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast growing business.


    • Provide an excellent customer experience to our customers and ensure engagement with
    the customer to draw their attention to other suitable products available that could
    improve their customer experience through sales.


    • Making outbound calls. Representing the company in a positive light. Building and
    maintaining relationships with new, existing, and past customers. Upselling and
    maximising sales.

  • Astor Motor Recruitment

    Service Advisor

    1 day ago

    Astor Motor Recruitment Cape Town, South Africa

    Job Salary Range · - R Per Month · Gender · - Does Not Matter · Career Level · - Experienced · Job Category · - Workshop · Minimum Experience · Years · Degree Title · **Overview** · - Department: · - Paula Addinall- Sub Category: · - Service Advisor- Job Type: · - Full-Time- Basi ...

  • IKON Consulting

    Service Advisor

    2 days ago

    IKON Consulting Cape Town, South Africa

    Western Cape · - Service Advisor - Popular Brand - Northern Suburbs · **Salary**: · Basic salary R17K + incentives + company contributions to medical aid and provident fund. · **Description**: · We are seeking an energetic and customer-focused Service Advisor to join our clients ...

  • First Degree Recruitment

    Service Advisor

    3 days ago

    First Degree Recruitment Cape Town, South Africa

    Service advisor / Aftersales consultant · Vacancy for a Vehicle Service advisor with a vehicle dealership in Helderberg · **Duties**: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising betwe ...

  • Astor Motor Recruitment

    Service Advisor

    3 days ago

    Astor Motor Recruitment Cape Town, South Africa

    Job Salary Range · - R Per Month · Gender · - Does Not Matter · Career Level · - Experienced · Job Category · - Workshop · Minimum Experience · Years · Degree Title · **Overview** · - Department: · - Sub Category: · - Service Advisor- Job Type: · - Full-Time- Basic Salary: · - R ...

  • Intercon Recruitment

    Service Advisor

    16 hours ago

    Intercon Recruitment Cape Town, South Africa

    Service Advisor - Cape Town · Premium brand dealership based in Cape Town is looking for a Service Advisor. Salary R R18 000 basic, negotiable depending on experience, Incentives, Pension Fund & Medical Aid. · **Requirements**: · Must have Previous Motor Dealership Service Adviso ...

  • Astor Motor Recruitment

    Service Advisor

    2 days ago

    Astor Motor Recruitment Cape Town, South Africa

    Job Salary Range · - R Per Month · Gender · - Does Not Matter · Career Level · - Experienced · Job Category · - Workshop · Minimum Experience · Years · Degree Title · **Overview** · - Department: · - Sub Category: · - Service Advisor- Job Type: · - Full-Time- Basic Salary: · - R ...

  • Energia Consulting

    Service Advisor

    16 hours ago

    Energia Consulting Cape Town, South Africa

    My Client, a well established company based at Airport Industria is seeking to employ a Service Advisor to join their dynamic team and act as a liaison between customers and the Service Foreman. · **Responsibilities**: · - Greeting customers and scheduling vehicles for service an ...

  • IKON Consulting

    Service Advisor

    3 days ago

    IKON Consulting Cape Town, South Africa

    Western Cape · - Service Advisor - Southern Suburbs - Popular Brand Service Department · **Salary**: · Package includes Basic Salary + Incentives + Medical aid and provident fund contributions. · **Description**: · Your main function is to provide excellent customer service consi ...

  • Astor Motor Recruitment

    Service Advisor

    16 hours ago

    Astor Motor Recruitment Cape Town, South Africa

    Job Salary Range · - R Per Month · Gender · - Does Not Matter · Career Level · - Experienced · Job Category · - Workshop · Minimum Experience · Years · Degree Title · **Overview** · - Department: · - Sub Category: · - Service Advisor- Job Type: · - Full-Time- Basic Salary: · - R ...

  • Astor Automotive Staff

    Service Advisor

    2 days ago

    Astor Automotive Staff Cape Town, South Africa

    **THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** · **Job Requirements** · Matric Certificate · A valid Drivers License · Must have at least 2 years of Service Advisor experience a franchised motor dealership · Must be highly service driven (good customer service ...

  • Unique Personnel

    Service Advisor

    2 days ago

    Unique Personnel Cape Town, South Africa

    **Job Number** · - 69473 · **Job Type** · - Permanent · **Job Title** · - (D8861) Service Advisor · **Computer Skills** · - Computer Literate · **Industry** · - Automotive - Motor Vehicles · **City** · - Cape Town · **Province** · - Eastern Cape · **_Responsibilities_** · - Follo ...

  • Intelleto (Pty) Ltd

    Service Advisor

    5 days ago

    Intelleto (Pty) Ltd Cape Town, South Africa

    Specific Role Responsibilities: · The responsibilities of a Service Advisor include the following tasks: · - Receive customers in a professional and friendly manner in order to ensure they feel valued. · - Liaise and interact with customers attentively in order to completely unde ...

  • Clicks Group Limited

    Service Advisor

    1 day ago

    Clicks Group Limited Cape Town, South Africa

    **Listing reference**: 016277**Listing status**: Online- · **Position summary** · **Industry**:Wholesale & Retail Trade · - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town · - **Contract**:Permanent**Remuneration**:Market Related · - **EE position* ...

  • Clicks Group Limited

    Service Advisor

    5 days ago

    Clicks Group Limited Cape Town, South Africa

    **Listing reference**: 016658**Listing status**: Online- · **Position summary** · **Industry**:Wholesale & Retail Trade · - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town · - **Contract**:Permanent**Remuneration**:Market Related · - **EE position* ...

  • Ikon Consulting

    Service Advisor

    5 days ago

    Ikon Consulting Rondebosch, South Africa

    **Salary** · Basic salary + incentives +company contributions to medical aid and provident fund. · **Description** · Your main function is to provide excellent customer service consistently to service clients at a very busy franchise dealership. This dealership is part of a large ...

  • GAP Consulting

    Dealership Service Advisor

    16 hours ago

    GAP Consulting Cape Town, South Africa

    Western Cape, CPT - CBD · - Motor Retail - Service Dept · - R R Monthly · - Job ref: WP013087/JC · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Service Advisor · **Minimum Requirements**: · - Must have a minimum ...

  • Ikon Consulting

    Automotive Service Advisor

    3 days ago

    Ikon Consulting Cape Town, South Africa

    **Salary** · Between R15000 and R16500 basic + incentives. · **Description** · Career opportunity at a motorcycle dealership for an experienced service advisor. · This is a unique and exciting environment to work in. If you are passionate about motorbikes and biking people, this ...

  • amplify5

    Customer Service Advisor

    2 days ago

    amplify5 Cape Town, South Africa

    JOIN THE TEAM · **Customer Service Advisor** · Are you passionate about delivering exceptional customer service in a fast-paced environment? Amplify5 is on the lookout for talented individuals with contact centre and customer service experience to join our dynamic Customer Servic ...

  • Teleperformance

    Customer Service Advisor

    4 days ago

    Teleperformance Cape Town, South Africa

    Capita SA is looking for dynamic and vibrant individuals to join our world-class call center as a Customer Experience Advisor. We need self-motivated individuals with a flair for customer service to provide a professional and effective customer experience to our clients by addres ...

  • Collinson

    Customer Service Advisor

    16 hours ago

    Collinson Cape Town, South Africa

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and ins ...