- Quality Assurance for the Group
- Implementing and overseeing the QA process (Internal Call Centre QA)
- Conducting assessments
- Monthly reporting
- Reviewing trends
- Providing coaching for staff for QA and performance enhancement
- Delivering staff training
- Matric certificate and Call Centre Management qualification
- At least 3 years of experience in Call Centre Management
- Proficiency in multiple South African Languages
- Strong attention to detail, logical thinking, and problem-solving abilities
- Excellent communication skills
- Capability to meet tight deadlines
-
Quality Assurance Administr
6 days ago
Sanlam Johannesburg, South Africa**Who are we?** · Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a w ...
-
Revenue Assurance Administrator
1 week ago
Job Masters (Pty) Ltd Staff Recruitment Co Johannesburg North, South AfricaRevenue Assurance Administrator - JHB North · Minimum requirements: · - Accounting degree · - Minimum 5 years' experience in an annuity/ subscription / billing / debit order environment · Salary offer: R27K CTC · **Education**: · - Bachelors (required) · **Experience**: · - Annui ...
-
Revenue Assurance Administrator
1 week ago
Job Masters (Pty) Ltd Staff Recruitment Co Johannesburg North, South AfricaRevenue Assurance Administrator - Finance Dept. - JHB North · Minimum requirements: · - Accounting Degree · - Excellent MS Excel and MS Access skills · - Ability to work with large amounts of data · - Minimum 5 years' experience in an annuity/subscription billing environment · Sa ...
-
Revenue Assurance Administrator
1 week ago
Tracker South Africa Randburg, South Africa**Listing reference**: track_001199 · **Listing status**: Online · **Position summary**: · **Industry**:IT & Internet**Job category**:Other: Banking, Finance, Insurance, Stockbroking**Location**:Randburg**Contract**:Fixed Term Contract**Remuneration**:Market Related**EE position* ...
-
Quality Assurance Administrator
23 hours ago
DSM Kempton Park, South Africa**Job Title: Quality Assurance Administrator** · **City, Country: Isando, South Africa** · **Work mode: Onsite** · As a Quality Assurance Administrator, you will be responsible for complying with all requisite standards, both procedures and methods internal and external to ensure ...
-
Iso/ohs Quality Assurance Administrator
1 week ago
Alfagomma Sandton, South AfricaSummary of position · The ISO/OHS Administrator is the key co-ordinator for the development of the quality and OHS system and assumes responsibility for on-going system maintenance and effectiveness of operation and roll out of Head Office initiatives. · **Summary of duties** · - ...
-
Quality Assurance Administrator
2 days ago
AJ Personnel Soweto, South Africa**Main purpose of the job**: · - To ensure the integrity, compliance, and accuracy of research activities and data · - To oversee adherence to regulatory standards, ensure data integrity, and implement quality control measures by Good Clinical Practice · **Location**: · - **Wits ...
-
SGS Sandton, South Africa**Company Description** · SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories ar ...
-
Administrator Quality Assurance
1 week ago
Salt Employee Benefits Johannesburg, South Africa Full timeThe purpose of this position is to provide efficient administration and verification service in respect of quality assurance of claims that results in the improvement of client service and to minimise financial risk. The main responsibility of the Quality Assurance Administrator ...
-
Revenue Assurance Administrator
4 days ago
Staff Unlimited Recruitment Johannesburg, South Africa Full timeThe company requires the services of a Revenue Assurance Administrator in the Finance Department at our Johannesburg Head Office for a period of six months. We require a diligent and hard-working individual, who can be a part of a highly motivated team. · Key Duties: · Comparison ...
-
Assurance PPG Administrator
6 days ago
Jobking Johannesburg, South Africa Full timeBackground · The Financial Reporting Group (FRG) is a Sub Management Unit (SMU) within Professional Practice. FRG consists of several Subject Matter Resources (SMR) who assist the Assurance business across Africa with complex accounting matters on their engagements. These SMRs ar ...
-
Revenue Assurance Administrator
4 days ago
Cletech Recruitment Johannesburg, South AfricaRole and Responsibilities:Comparisons on billing data to ensure all updates are correctly processed and interfaced. · Ensure all errors and discrepancies are corrected. · Manage the daily interface list, including investigations and correction of errors. · Logging of requests for ...
-
Administrative Assistant: Life Assurance
2 days ago
iMasFinance Co-operative (Ltd) Boksburg, South Africa**Job Purpose**: · **Job Outputs**: · - General administration · - Ensure compliance with industry regulations and internal policies and procedures · - Quality assurance of new business · - Policy and member conservation · - Monthly reporting · - Maintain and enhance excellent cu ...
-
Quality Assurance Auditor/administrator
1 week ago
ExecuJet-MRO Lanseria, South AfricaThe main objective of the position is to support the Quality department by providing a audit and administrative function to the department, conduct internal and external audits as per approved audit schedule, assist with the control of Supplier/Vendor approvals and assist with al ...
-
McCarthy Consulting Centurion, South Africa_**MUST RESIDE IN CENTURION - NON NEGOTIABLE**_ · **Qualification/s**: · 1) NOSA or SABS internal auditor qualification · 2) Background in tender preparation (BID's office) · 3) Knowledge of the preparation of Health and Safety files · 4) Document/drawing control · 5) Strong MS W ...
-
Revenue Assurance Administrator
4 days ago
Job Masters Randburg, South AfricaRevenue Assurance Administrator (Annuities / Subscription Billing) FTC (6 Months) Randburg · Minimum requirements: · Degree in Accounting · Excellent MS Excel and MS Access proficiency · Minimum 5 years experience in an annuity / subscription billing environment · Ability to work ...
-
Quality Assurance Analyst: Pps Mutual
2 hours ago
PPS Recruitment Johannesburg, South Africa**Job Advert Summary**: · As the Quality Assurance Analyst, your pivotal role encompasses overseeing the QA function within the PPS Mutual environment, ensuring strict adherence to quality assurance and compliance criteria, as well as actively engaging in claims administration. T ...
-
Fixed Term Contract: Claims Assessor
1 week ago
Sanlam Johannesburg, South AfricaWho are we? · Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide ...
-
Claims Assessor
3 days ago
Sanlam Johannesburg, South AfricaWho are we? · Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide ...
-
Fixed Term Contract
1 week ago
Sanlam Johannesburg, South AfricaWho are we? · Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide ...
Quality Assurance Administrator - Johannesburg, South Africa - Ad Talent Africa
Description
This innovative and forward-thinking company in the finance and insurance sector is looking to fill a position for a Quality Assurance Administrator in the Collections Call Centre.
MAIN PURPOSE OF THIS POSITION
To take on the following responsibilities:
MAIN TASKS AND RESPONSIBILITIES:
REQUIREMENTS: