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Newlands East

    Sales Agent - Newlands East, South Africa - WNS Global Services

    WNS Global Services
    WNS Global Services Newlands East, South Africa

    Found in: Talent ZA C2 - 13 hours ago

    WNS Global Services background
    Description
    Job Description

    Objective/Purpose:

    We're looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.

    Responsibilities:

    • Present, promote and sell products/services using solid arguments to existing and prospective customers
    • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    • Establish, develop and maintain positive business and customer relationships
    • Reach out to customer leads through cold calling
    • Expedite the resolution of customer problems and complaints to maximize satisfaction
    • Achieve agreed upon sales targets and outcomes within schedule
    • Coordinate sales effort with team members and other departments
    • Keep abreast of best practices and promotional trends
    • Continuously improve through feedback
    • Dealing with general customer service enquiries
    • Support the Account Management and After Sales team where needed
    Qualifications

    Qualification:

    · Grade 12 / Matric

    Experience:

    · Call Centre Inbound Sales or Outbound Sales.

    · Minimum of 1 year call center experience in a sales environment

    · UK call center experience advantageous

    Additional Information

    Required Skills:


    • Computer literacy (Essential).


    • Proficient in MS Word, Email and good typing speed (Essential).


    • Neutral accent with excellent verbal and written English communication skills (Essential)

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