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    Senior Buying/Sales Administrator - Cape Town, South Africa - SA Metal Group (Pty) Ltd

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    Full time
    Description

    The Company currently has a vacancy for a reliable, attentive to detail and, efficient individual to join the Buying/Sales team. The successful candidate should have in-depth understanding of all administrative procedures and processes required in order to ensure the smooth operational running of the department. Duties and responsibilities include:

    • Work closely with the Buying department and Management to plan, coordinate and deliver quality customer service
    • Managing verifying, updating and maintaining customer/dealer information and related documentation
    • Managing customer collection process and keeping the customers abreast of any changes
    • Liaising with customers/dealers daily with any price changes and assisting with quotations
    • Liaising with various internal departments such as Payments, the Cash office, Production and the transport division to ensure the smooth flow of operations
    • Screen new leads – determine viability or make recommendations
    • Handle and seek to resolve any load queries
    • Managing daily capturing and distribution of tonnage reports
    • Maintaining multiple administrative tasks e.g. typing letters, creating and maintaining spreadsheets, extracting reports and information on various office packages
    • Reviewing and managing office systems to efficiently deal with the paper and process flow of the Buyers/Scrap Metal Representatives and the department
    • Adhoc duties include verifying time and attendance, drafting, verifying and editing departmental documentation, processing of invoices on an in-house payment system, ordering stationary on in-house system

    Qualifying Experience:

    • Grade 12 or equivalent
    • Secretarial/Office Administration course Diploma/ Certificate
    • At least 5 - 8years' experience in a similar role
    • Background in sales administration environment is preferred
    • Customer service orientated
    • Knowledge of commodities

    Qualifying Attributes

    • Strong telephonic etiquette
    • Excellent planning, organisational, and decision-making skills
    • Excellent oral and written communication skills on all levels
    • Professional attitude
    • Confidentiality, tact and discretion essential
    • Computer Literacy viz. Microsoft Office Suit
    • Ability to work within a team and independently
    • Ability to multi-task and manage demanding workload in a pressurised environment
    • Display a professional work approach
    • Logical and detail orientated methodologies
    • Excellent standards in execution
    • Excellent problem solving skills coupled with the ability to think on your feet
    • Commitment to a strong business ethic and integrity


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