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    Credit Controller - Durban, South Africa - Tower Group

    Tower Group
    Tower Group Durban, South Africa

    1 day ago

    tower group background
    Full time
    Description

    Credit Controller

    to start immediately

    Purpose Commitment:

    Our client is actively seeking a meticulous and dedicated Credit Controller with expertise in employing advanced debt collection techniques. The primary focus of this role is to ensure the effective management and control of debtors within the Finance Department. They are looking for an individual who can bring precision, diligence, and strategic acumen to this critical position.

    Key Performance Areas:

    • Establish and nurture relationships with customers to facilitate debt collection.
    • Receive and process debtor payments daily.
    • Manage credit notes for daily transactions, including discounts and rebates.
    • Manage customer claims such as damages and pricing discrepancies.
    • Monitor debtor balances to reduce DSO (Daily Sales Outstanding).
    • Ensure adherence to credit and collection policies and procedures.
    • Prepare statements and reports for the company accountant.
    • Dispatch statements and copy invoices to customers at month-end.
    • Address and resolve queries appearing on customer accounts promptly.
    • Respond to client inquiries and resolve queries in a timely manner.
    • Prepare monthly customer reconciliations.
    • Familiarity with customer trading terms and processing related transactions.
    • Assess new credit requests and compile necessary documents for credit limit approvals.
    • Maintain credit limits in accordance with policy requirements.
    • Conduct A/R analysis by customer and perform accruals/provisions as needed.
    • Undertake any ad hoc duties as required.
    • Manage debt recovery, including the potential for legal action and service delivery cessation.

    Essential Competencies Required to Achieve Superior Performance:

    • Customer service orientation.
    • Ability to maintain firm yet tactful communication with customers.
    • Effective communication skills across all levels.
    • Ability to persevere and meet stringent deadlines.

    Qualifications and Experience:

    • Minimum Matric qualification with a focus on accountancy; a post-matric qualification in Finance is advantageous.
    • At least 2 years of relevant experience.
    • Proficiency in MS Office, particularly Excel, is essential.
    • SAP experience is required.
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