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    Service Controller - Johannesburg, South Africa - Curiska

    Curiska
    Curiska Johannesburg, South Africa

    1 day ago

    Default job background
    Description

    Requirements :

    • Must have matric
    • Must be computer literate (MS Office proficient)
    • Must have previous Office Automation experience
    • Administration and customer service skills essential
    • Bookkeeping experience an advantage

    Duties :

    • Daily allocation of calls to technicians in various areas.
    • Keeping clients informed of the progress regarding the call status.
    • Daily logging of service calls.
    • Ordering of spares required and creating purchase requisition
    • Ensuring stock levels are kept at the desired stock holding.
    • Assisting with stock take.
    • Keeping the Service Manager informed of technician's attendance.
    • Ensuring the efficient running of the workshop
    • Escalating any incident that requires the Service Manager's involvement. (Both external and internal.)
    • Planning of new installations and communicating with both the sales division and client
    • Pulling reports and capturing on the systems
    • Ability to work in a team
    • other related duties as per company requirement
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