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    Inbound Sales Associate - Cape Town, South Africa - WNS Global Services

    WNS Global Services background
    Description
    Job Description

    Minimum 12 months of Sales Experience

    • Must have excellent command over English Language
    • Dedicated to High Quality experience for customers
    • Ability to identify stated and unstated customer needs
    • Being a travel consultant and help customers with their booking needs
    • Manage financial transactions and processing payments
    • Providing recommendations to customers
    • Responding to customers inquiries
    • Knowledge of customer and market requirements
    • Advertise current offers to customers
    • Alert management of potential security issues or client complaints
    • Resolve customer complaints and issues
    • Consultative assistance to customer
    • Adhere to timelines schedules
    Qualifications

    Matric / Grade 12

    Additional Information

    Agent should be willing to work in a 24x7 environment including weekend working (Predominantly Night Shifts)


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