Jobs
>
Johannesburg

    IT Support Consultant - Johannesburg, South Africa - NTT DATA

    NTT DATA
    NTT DATA Johannesburg, South Africa

    5 days ago

    Default job background
    Description

    Job Description

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

    In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

    With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

    Want to be a part of our team?

    The Team Leader, IT Technical Support will primarily be responsible for tactically managing the day-to-day operations management and escalations and coordinate the provision of technical services to the internal clients, ensuring service standards are met or exceeded.

    Working at NTT

    Key Roles and Responsibilities:

  • Provide support and troubleshooting for the client's current ICT environment.
  • Respond to end user queries and requests.
  • Manage vendor support including systems; network; communications; connectivity; security.
  • Plan, organize, control and evaluate IT and electronic data operations.
  • Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure, systems and data.
  • Coordinate and oversee vendors with respect to security of data, network access and backup systems.
  • Coordinate future installations and implementations.
  • Identify problematic areas and advise on suitable solutions.
  • Preserve assets, information security and control structures.

    • Requirements and skills

  • Proven working experience in IT support services or relevant experience
  • Excellent knowledge of technical management, and of computer hardware/software systems
  • Sufficient understanding of the following technologies to allow for first line trouble shooting: SharePoint MCOP Zscaler Yealink IP Phones Ubiquiti HikeVision
  • Hands-on experience with computer networks, network administration and network installation
  • Solution orientated, and insightful with the ability to take initiative
  • Good time management and administrative skills
  • Honesty, integrity and a customer centric disposition, viewing both the organization and users as clients
  • support, desktop support, or in a similar role

    • Skills Summary

    Budgeting, Change Management, Information Technology (IT) Infrastructure, Information Technology (IT) Services, Operating Systems (OS), Performance Management (PM), Resource Management, Vendor Management

    What will make you a good fit for the role?

    Workplace type:

    Equal Opportunity Employer

    NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

    Join our growing global team and accelerate your career with us. Apply today.

    A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
    • Apply from local Career site Apply from local Career site Back to search results
  • SC Junction

    Support Consultant

    1 week ago

    SC Junction Johannesburg, South Africa

    Warehouse Management Systems (WMS) - Support Consultant · Supply Chain Junction, a Manhattan Associates Geo-Partner **Johannesburg Area, South Africa** · General Summary · The Consultant provides support throughout customer implementation, ongoing support and process improvement. ...

  • Entimex

    Support Consultant

    1 day ago

    Entimex Johannesburg, South Africa

    **Our company is the sole distributor of the premier educational management software for schools in Southern Africa. This is a dynamic role where you will be responsible for providing initial client training on the system as well as online and telephonic support for it thereafter ...

  • SurTech

    Support Consultant

    6 days ago

    SurTech Johannesburg, South Africa

    **Support Consultant** · Looking at spending your days providing technical support and troubleshooting client difficulties? · We create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environ ...

  • RPMGlobal

    Customer Support Consultant

    4 days ago

    RPMGlobal Johannesburg, South Africa

    **About the Role** · RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office. · The ...

  • RPMGlobal Holdings Limited

    Customer Support Consultant

    4 days ago

    RPMGlobal Holdings Limited Johannesburg, South Africa

    **About the Role** · RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Johannesburg office and all ...

  • Aretec

    Servicenow Support Consultant

    1 week ago

    Aretec Johannesburg, South Africa

    Gauteng, JHB - Central · - Title: Senior ServiceNow Support Consultant · - Region: GautengType: Contractor · **Salary**: Market related · We are in need of a Senior ServiceNow Support Consultant at one of our financial services customer, with experience in ServiceNow. · **Respons ...

  • Whizants

    Sales Support Consultant

    1 week ago

    Whizants Johannesburg, South Africa

    **Role: Sales Support Consultant** · **Job Type: Permanent** · **Rate: R25 000 TCTC per month** · **Location: Gauteng (JHB)** · **Minimum Requirements**: · *** · - 3-year Bachelors degree or equivalent in either Business or HR. · - Minimum 5 years experience in a Sales Supportive ...

  • iOCO

    Junior Support Consultant

    4 days ago

    iOCO Johannesburg, South Africa

    JOBNUMBER · **iOCO02779** · - CONTRACT TYPE · **Permanent** · - STATE/PROVINCE · **Gauteng** · - CONTRACT TYPE: · **Remote** · **The Role**: · We are looking for a motivated and detail-oriented individual to join our team as a Junior Support Consultant. This entry-level position ...

  • PRR Recruitment Services

    Application Support Consultant

    1 week ago

    PRR Recruitment Services Johannesburg, South Africa

    Looking for a Application Support Consultant · **Requirements**: · - **Advanced skills in MS Excel.**: · - **Experience with MS Excel Power Query (M Language).**: · - An understanding of financial concepts or a background in working on or supporting business intelligence systems. ...

  • Paracon

    Technical Support Consultant

    2 days ago

    Paracon Johannesburg, South Africa

    Our client in the financial industry is looking for an experienced Technical Support Consultant to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality · **Key Responsibilities**: · - Process client requests and resolve inciden ...

  • Selhurst Recruitment Consulting

    Client Support Consultant

    4 days ago

    Selhurst Recruitment Consulting Johannesburg, South Africa

    Do you have excellent customer service skills gained in the financial services sector? If you do, then this could be the challenging career move that you have been looking for. · Our client provides funding for SMEs, helping these companies grow and succeed. As a Client Support C ...

  • DotActiv

    Technical Support Consultant

    6 days ago

    DotActiv Johannesburg, South Africa

    At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-around better experience. · There are times when our software users need knowledgeable support from ...

  • PPS Recruitment

    Business Support Consultant

    1 week ago

    PPS Recruitment Johannesburg, South Africa

    **Job Advert Summary**: · As a Business Support Consultant, you will work within the ASE Finance Department. You will provide specialised support services to the business area to assist with a range of critical Operational and Business Development functions. The role involves wor ...

  • Aretec

    Servicenow Support Consultant

    1 week ago

    Aretec Johannesburg, South Africa

    Gauteng, JHB - Central · - Title: Senior ServiceNow Developer · - Region: Gauteng · Type: Contractor · **Salary**: Market related · We are in need of a Senior ServiceNow Developer at one of our financial services customer, with experience in ServiceNow. · **Responsibilities** · - ...

  • Motivity (PTY) Ltd

    Network Support Consultant

    1 week ago

    Motivity (PTY) Ltd Johannesburg, South Africa

    **1. OVERVIEW OF THE ROLE** · **Function**: · - Enterprise Specialist support Group products that are sold to Corporate, Business and Government customers by MTN Business. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. · - Common career path is to "Super ...

  • HR Studio

    Sales Support Consultant

    2 days ago

    HR Studio Johannesburg, South Africa

    **We're looking for** · A highly motivated and results-driven Sales Consultant to join our team in the solar business. The Sales Consultant will be responsible for generating new leads, developing relationships with prospective customers, and closing deals to promote the benefits ...

  • Progressive International

    Junior IT Support Consultant

    4 days ago

    Progressive International Johannesburg, South Africa

    Gauteng, JHB - Northern Suburbs · - R R 8000 Monthly Basic Salary (Market related) · **Qualification and Skills Requirements** · - Minimum a diploma or a degree · - Minimum of 1-3 years' experience at IT support and administration position · - Ability to work under pressure and f ...

  • Santam

    Digital Support Consultant

    4 days ago

    Santam Johannesburg, South Africa

    Position Description · This exciting opportunity is available within the Digital Support Hub at the Contact Centre in Auckland Park. · Key Responsibilities · The purpose of this position is to provide digital support to the PLCC and Intermediary environments. The role also requir ...

  • Energy at Work Projects

    Compliance Support Consultant

    1 week ago

    Energy at Work Projects Johannesburg, South Africa

    **General** · - All documents should be completed correctly, initials on each page and signature where its required. · - Should always check documents that they are acceptable to be used and/or certified depending on the clients' requirements. · - Attaching of checks and document ...

  • University of the Witwatersrand

    Elearning Support Consultant

    1 week ago

    University of the Witwatersrand Johannesburg, South Africa

    **Key responsibilities include the **following**: · - Learning Management Systems (LMS) first level technical support to staff and students. · - Ensure that all support provided in accordance with the universities policies and procedures due to the sensitivity of information. · - ...