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    Front Desk - Cape Town, South Africa - Isilumko Staffing

    Isilumko Staffing
    Isilumko Staffing Cape Town, South Africa

    3 days ago

    Isilumko Staffing background
    Contract
    Description

    FRONT DESK

    Key Responsibilities:

    1. Greeting Visitors: Welcome guests with a warm and professional demeanor, direct them efficiently, and notify staff of visitor arrivals to create a positive first impression.
    2. Answering Calls: Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers to ensure a smooth communication flow.
    3. Administrative Support: Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies, contributing to the overall efficiency of daily operations.
    4. Handling Correspondence: Sort and distribute mail, emails, and packages, and handle outgoing mail as required, maintaining an organized flow of information.
    5. Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked for a welcoming environment.
    6. Problem Resolution: Address inquiries and resolve issues promptly and professionally, escalating when necessary, to ensure a positive experience for both visitors and staff.
    7. Ad Hoc Requests: Attend to ad hoc requests from your manager or senior management, showcasing your flexibility and dedication to supporting the team.

    Qualifications:

    • National Senior Certificate or equivalent.
    • Previous experience in a similar role is preferred but not always required.
    • Training in administrative procedures or office management is beneficial.
    • Excellent communication and interpersonal skills.
    • Proficiency in using office equipment (e.g., phone systems, printers).
    • Organizational and multitasking abilities.
    • Attention to detail and accuracy in administrative tasks.
    • Customer service orientation.
    • Knowledge of basic computer applications.
    • Ability to handle stressful situations with calmness and professionalism.
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