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Bloemfontein

    Area Manager - Bloemfontein, South Africa - Abantu Staffing Solutions

    Abantu Staffing Solutions background
    Full time
    Description

    Job Purpose:

    • The Area Manager is responsible for all operations in his/her business unit
    • The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision
    • The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance

    Reporting Structure:

    • Area Manager will report directly to the Operations Manager

    Location:

    • Candidate will oversee all stores within the area namely: Bloemfontein x 3, Kimberly x2, Welkom , Ficksburg, Phuthaditjhaba & Sterkspruit. (9 stores)

    Minimum Requirements:

    • Grade 12/ Matric
    • Operations Management diploma/degree or relevant/related Retail NQF 5/diploma (Highly advantageous)
    • Valid Driver's License – Code 8 unendorsed
    • Computer literate: Microsoft Office
    • Willingness to travel

    Key Responsibilities:

    Asset Management:

    • Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
    • Co-ordination of janitorial and repair services

    Stock Control:

    • Is responsible for all stock and will be held accountable for all overages and shortages
    • Should ensure control of inventory
    • Prepare requisitions to replenish stock
    • Identify and report on slow selling items
    • Stock loss action plan

    Merchandising:

    • Manage the quality and quantity aspects of the merchandise assortments
    • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays
    • Identify new ways of promoting merchandise
    • Ensure required housekeeping standards at all times
    • Ensure that there is an equal standard throughout the stores

    Marketing and Sales:

    • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
    • Achieve and exceed store sales targets
    • Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff
    • Stay current with products, marketing and pricing of area retailers with similar products.

    Admin and Cash:

    • Ensure that the standard of administration and procedures in store are met
    • Make certain that business direction and strategies are followed
    • Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily
    • Manage controllable expenses as this directly affects the profitability of the branch.

    Management of Staff:

    • Assign employees to specific duties
    • Encourage, assist and train employees to become a motivated sales force
    • Manage performance and development of staff
    • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
    • Determine when extra temporary staff is needed and recruit same

    Security:

    • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
    • Monitor security staff and make sure that they are alert and performing their duties to the maximum

    Customer Service:

    • Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis
    • Train staff in customer service
    • Assist customers with enquiries and complaints
    • Continuously satisfy customer needs and attract clientele

    Key Skills and Competencies:

    • Ability to work under pressure
    • Ability to use own initiative
    • Good attention to detail
    • Good communication Skills
    • A proven ability to manage staff and ensure maximum productivity

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