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    Key Accounts Engineer - Johannesburg, South Africa - EMPIRE RECRUITMENT

    EMPIRE RECRUITMENT background
    Full time
    Description

    Key Account / External Sales Engineer responsible for presenting and selling solutions to meet sales goals and performance expectations in a specific region.

    The ideal candidate will have 5-10 years of sales experience in the industry, familiarity with CRM packages, and strong MS Office skills, especially Excel. A qualification in Mechanical engineering is an advantage.

    Key Responsibilities:

    • Identify and rank existing and new customers based on their business potential.
    • Develop long-term relationships with customers through confidence and trust.
    • Set up and maintain a customer call plan to generate ongoing inquiries.
    • Execute call plans, service existing customers, and follow up on new opportunities.
    • Monitor sales performance to ensure targets and margins are achieved.
    • Prepare and maintain product presentations.
    • Attend marketing and sales functions as required.
    • Manage communications between key customers and internal teams.
    • Resolve customer issues and complaints.
    • Carry out after-hours on-call duties.

    Technical Requirements:

    • Understand power transmission formulae and use it for equipment selection.
    • Acquire in-depth knowledge of company products and selection criteria.
    • Carry out site meetings to evaluate applications and solve operating problems.
    • Carry out necessary calculations for equipment sizing and selection.
    • Carry out on-call duties for after-hours backup and breakdowns.

    Key Skills:

    • Strong sales and customer relationship skills.
    • Excellent communication and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Strong analytical and technical skills.


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