- Onboarding of Billers, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance, know your Client (KYC) checks, and uploading of all supporting documentation)
- Identify correct onboarding process for billers and direct accordingly
- Manage various portals and inboxes, ensuring compliance with specifications for applications
- Escalate any issues to the Customer Relationship Manager where applicable
- Updating of biller details on the onboarding and integration workflow system
- Perform compliance checks on billers requesting changes to their current profile
- Forward relevant document to Accounts department for sign-off
- Assist with preparing Tender files according to company standard for tenders
- 3-5 Years experience in a similar customer support role
- Full understanding of the Microsoft Suite, specifically Excel (including formulas and pivots)
- Experience in the Financial Services industry with focus on the payments industry is advantageous
- While we would really like to respond to every application, should you not be contacted for this position within 15 days please consider your application as unsuccessful.
- In keeping with our client's employment equity requirements, only South African citizens will be considered.
- Please include your current salary and salary expectations.
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Progressive Edge Cape Town, South Africa Full timeIS Support Specialist (T-SQL) · Cape Town · This is an after hours position that starts at 16h00 daily and ends at 00h00. Work from home. · Join our esteemed Information Systems support team at a leading asset management firm in South Africa We''re seeking a committed IS Support ...
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O'Brien Recruitment Paarl, South Africa Full timeAre you looking for a flexible job that aligns with your lifestyle? Picture this: a fulfilling role as an Office Support Specialist, in the Paarl area, offering the perfect blend of meaningful work and flexibility. Embrace the opportunity to make a real impact by dedicating just ...
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Found in: Talent ZA C2 - 5 days ago
Silk Road Consulting (Pty) Ltd Cape Town, South Africa Full timeIT Support Technician Vacancy · To install and maintain company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience · Responsibilities · Maintain hardware, software, and networks: · Ensure best practices are followed and ...
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SA Commercial (Pty) Ltd Cape Town, South AfricaDutch Technical Support Specialist · We are actively seeking experienced call center agents to join our team, providing exceptional customer service for retail software and equipment in a first-line tech support capacity. This role focuses on supporting English-speaking US and E ...
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Found in: Talent ZA 2A C2 - 1 day ago
SA Commercial (Pty) Ltd Cape Town, South AfricaResponsibilities:Deliver an excellent customer experience through technical support. · Provide comprehensive support to customers, addressing all questions related to our product via telephone and email (inbound). · Serve as the interface between the customer and various departme ...
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Customer Service Specialist, TCN, Publisher Support
Found in: Talent ZA C2 - 5 days ago
Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Cape Town, South Africa Full timeAmazon's Kindle Content Customer Service team supports multiple Amazon publishing program that provide self-service tools for publishing e-books and printed books. The CS Specialist will be the front line interface between Amazon and the content providers who use these tools to u ...
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Customer Service Specialist, TCN, Publisher Support
Found in: Talent ZA C2 - 1 day ago
Amazon Development Centre (South Africa) (Proprietary) Limited Cape Town, South Africa Full timeAmazon's Kindle Content Customer Service team supports multiple Amazon publishing program that provide self-service tools for publishing e-books and printed books. The CS Specialist will be the front line interface between Amazon and the content providers who use these tools to u ...
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Found in: Executive Placements ZA C2 - 4 days ago
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Data Migration Specialist
Found in: Job Placements ZA C2 - 4 days ago
Emporium Human Capital Stellenbosch, South AfricaAccounting Migration Consultant / Bookkeeper (POS24101) · Somerset West · R to R per month · Job Purpose: · Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assist ...
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HR Training Specialist
Found in: Talent ZA C2 - 5 days ago
Silk Road Consulting (Pty) Ltd Stellenbosch, South Africa Full timeVACANCY – TRAINING SPECIALIST (HR) · Title: Training Specialist · Place of work: Stellenbosch · Reporting to: HRBP · The Training Specialist will be part of the growing SA team. The successful candidate will be responsible for · identifying training needs, designing and deliverin ...
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Found in: beBee Professionals ZA - 1 day ago
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Artisan
Found in: beBee S2 ZA - 3 days ago
HEINEKEN Stellenbosch, South AfricaWe Go Places How about you? · Immediate Superior: Jean Jolie · Location: Stellenbosch · Type of Contract: Permanent · Reference Number: · Closing Date: 26/04/2024 · Applications are invited for the above-mentioned position to be based in Packaging at Adam Tas, Stellenbosch. The ...
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Data Migration Specialist
Found in: Talent ZA C2 - 4 days ago
Emporium Stellenbosch, South Africa Full timeAccounting Migration Consultant / Bookkeeper (POS24101) · Somerset West · R to R per month · Job Purpose: · Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assist ...
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Data Migration Specialist
Found in: Talent ZA C2 - 4 days ago
Emporium Stellenbosch, South Africa Full timeAccounting Migration Consultant / Bookkeeper (POS24101) · Somerset West · R to R per month · Job Purpose: · Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assist ...
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Junior Foreign Exchange Client Relationship Associate
Found in: Talent ZA C2 - 5 days ago
The Talent Room Stellenbosch, South Africa Full timeOur client, a fast-growing and dynamic specialist in financial services, is looking to hire an enthusiastic and ambitious Junior Foreign Exchange Client Relationship Associate to join their expanding team. This is an excellent opportunity for those looking to develop a career in ...
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Infrastructure Specialist: End User Computing
Found in: beBee S2 ZA - 2 days ago
Capitec Bank Western Cape, Stellenbosch, South Africa ContractCapitec Bank's job vacancy, Career and Recruitment · Job title : Infrastructure Specialist: End User Computing jobs in Western Cape · Job Location : Western Cape, Stellenbosch · Deadline : May 05, 2024 · Quick Recommended Links · Jobs by Location · Job by industries · Purpose St ...
Client Support Specialist - Stellenbosch, South Africa - Capital H Staffing and Advisory Solutions
Found in: Executive Placements ZA C2 - 1 week ago
Description
Our client, a leading payments service provider, has an exciting opportunity for a Client Support Specialist to fulfil various administrative and support duties within a fast-paced environment. As a key entry point of networks and billers, the role will provide support across various business development and sales functions. The role requires a quick turnaround times and willing ness to assist with various tasks impacting client relationships.
The ideal incumbent has excellent attention to detail, and a proactive approach to resolve client problems. In addition, the candidate can multitask well under pressure.
Responsibilities include:
Essential minimum qualifications, skills, and experience:
General:
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