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    IT Technician - Durban, South Africa - PikUniq

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    Full time
    Description

    Attention:

    Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews.

    Each application received will be carefully evaluated and screened. Further information on how to get started will be provided.

    We are looking forward to receiving your application.


    Position:
    IT Technician


    Location:
    Durban


    About the role:
    Seeking an IT Technician with expertise in diagnosing and repairing IT hardware while delivering exceptional customer service.


    Responsibilities:

    • Assess, diagnose, and repair IT hardware and related equipment, including desktop systems, notebooks, mobile devices, tablets, peripherals, and communication devices.
    • Conduct hardware troubleshooting, component testing, and repairs/replacements as necessary.
    • Perform software recovery and repairs for various operating systems.
    • Troubleshoot network LANs and WANs.
    • Maintain accurate job card updates and provide timely Customer feedback.
    • Offer telephonic and on-site support t customers and managers.

    Minimum requirements:

    • Matric with mathematics
    • A+ certification
    • Minimum 3 years of IT technical experience
    • Proficiency in networking and Windows operating systems.
    • Strong knowledge of Windows hardware.
    • Computer literacy in MS Word, Excel, Outlook, and PowerPoint.
    • Previous experience in a customer service environment is advantageous.
    • Own transport with valid Driver's License

    Skills:

    • Proficient in troubleshooting communication devices.
    • Organized, efficient, and meticulous work ethic.
    • Excellent communication, writing, and interpersonal skills.
    • Strong IT technical abilities.
    • Conflict management skills.
    • Ability to learn new software tools quickly.
    • Customer-focused with a commitment to service quality.
    • Effective time management and prioritization skills.
    • Proficient in administration and basic finance.
    • Ability to provide feedback tactfully and diplomatically.
    • Team player with the capacity to work independently.
    • Strong analytical and evaluation skills.

    Remuneration:
    R8 000 – R10 000 depending experience

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