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    Junior Services Application Consultant - Pretoria, South Africa - People Dimension

    People Dimension
    People Dimension Pretoria, South Africa

    Found in: Talent ZA C2 - 4 days ago

    People Dimension background
    Full time
    Description

    Responsibilities:

    ? You will be working with our Customers to define and deliver SOLIDWORKS PDM based
    solutions on time and within budget, whilst ensuring the maximum levels of Customer
    satisfaction.
    ? You will provide our Customers the highest quality technical support on queries relating to
    SOLIDWORKS PDM and its associated infrastructure, troubleshooting to find the optimal
    solution via the telephone, email or 'one to one' using collaborative Internet support
    services.
    ? You will actively contribute to the creation and delivery of on-line content such as Blogs,
    Technical Documents and Webcasts.
    ? You may also be asked to provide training, online, at our premises or on site. Training the
    customers on the use and administration of SOLIDWORKS PDM products.
    ? Any additional duties / tasks as required by your senior PDM specialist.


    Requirements:

    ? You will possess a higher-level qualification, or be able to demonstrate suitable previous
    experience, in Mechanical Engineering or another relevant technical field.
    ? Experience in CAD, preferably SOLIDWORKS but not limited to.
    ? You will possess excellent communication skills, verbal and written and be a good listener.
    ? Strong problem solving and analytical skills
    ? Basic- PC Hardware Concepts, Technology, and Installation
    ? Basic - PC Troubleshooting
    ? Capable of working independently and in a team
    ? Adhere to the company's values.


    Not mandatory but beneficial:

    ? Experience in writing VB scripts
    ? Strong knowledge of Microsoft SQL Server installation, configuring, administration
    ? SQL skills, including ability to write custom queries of medium complexity, in addition to
    moderate administration skills for SQL Server
    ? Knowledge of multiple operating systems, architectures, and networks

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