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Pretoria
Karabo Themba

Karabo Themba

IT Support Technician
Pretoria, City of Tshwane Metropolitan Municipality

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Services offered

As a Junior security engineer student, I aspire to gain cyber security skills and knowledge to monitor , investigate , and respond to various threats and incidents that affect the company IT system and users. I hold a higher certificate in user support services from Damelin College which helped me develop foundation in information and customer service.


 

Previously I worked as an IT support at Nimbus where I installed , configured and maintained all desktop computers, laptops and peripherals in accordance with company policies. I strive to acquire multiple Microsoft certifications, such as Azure fundamentals and security, compliance to enhance my skills and knowledge in cloud computing and security. I am passionate about learning new technologies and staying updates with the latest trends and best practices in cyber security. I value teamwork, collaborations and diversity and I strive to contribute to the company’s mission and vision by securing and supporting its IT systems and users

Approximate rate: ZARR 7 per hour

Experience

KEY STRENGTH
•Technical Support, On site and remotely
•Resolving Support Tickets logged by Clients 
•Assisting with installations and setting up Honeywell/Chain-way/ CrossCall devices 
• Excellent communication and interpersonal skills.          • Assist in and plan training, development and education for new software and hardware(Training SBV & G4s Users)
•Troubleshoot to identify and resolve problems in a timely manner 
•Identify computer or network equipment shortages and place orders when necessary 

Education

Pc Engineering Certificate

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