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Witbank

    Customer Service Associate - Witbank, South Africa - beBee Professionals

    beBee Professionals
    beBee Professionals Witbank, South Africa

    1 day ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description
    BeBee Professionals is looking for a Customer Service Associate to join our team in Witbank.

    The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints.


    The ideal candidate should have excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a strong customer service orientation.

    The candidate should also have a good understanding of customer service principles and practices, and be able to work in a fast-paced environment.


    The successful candidate will be expected to:

    • Respond to customer inquiries in a timely and professional manner
    • Resolve customer complaints and issues
    • Provide accurate and up-to-date information about products and services
    • Maintain customer records
    • Monitor customer feedback and provide feedback to management
    • Develop and maintain relationships with customers
    • Ensure customer satisfaction
    • Follow up on customer inquiries
    • Assist with other customer service related tasks as needed
    If you are interested in this position and meet the requirements, please apply on beBee. We look forward to hearing from you
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