Supervisor Miladys - Rietfontein, South Africa - Mr Price Group

Thabo Mthembu

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Thabo Mthembu

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Description

purpose
We're looking for a strong, vibrant, and self
- disciplined Store Supervisor to support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.


a day in your life?

Sales & Customer Experience Management:


  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

Team Management:


  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and upskill store associates (e.g. product knowledge).

Stock Management:


  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:


  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

what experience we're looking for?

  • NQF level 4 (Grade 12) or equivalent.
  • 12 Years' experience in retail (supervisory experience advantageous).
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Business understanding of retail trade, brand, customer & product.

about us
**more about who we are

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