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Tembisa

    Technical Support Specialist - Tembisa, South Africa - beBee Professionals

    beBee Professionals
    beBee Professionals Tembisa, South Africa

    Found in: beBee Professionals ZA - 6 days ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description
    BeBee Professionals is looking for a Technical Support Specialist to join our team in Tembisa.


    The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and resolving customer inquiries.

    The ideal candidate should have a strong technical background, excellent problem-solving skills, and excellent communication skills. They should also have experience in customer service and be able to work independently.


    Responsibilities:

    • Provide technical support to customers via phone, email, and chat
    • Troubleshoot technical issues and provide solutions
    • Resolve customer inquiries in a timely manner
    • Document customer interactions and technical issues
    • Monitor customer feedback and provide feedback to management

    Requirements:

    • Bachelor's degree in Computer Science or related field
    • At least 2 years of experience in technical support
    • Excellent problem-solving skills
    • Excellent communication skills
    • Experience in customer service
    • Ability to work independently
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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