- Develop a lead list through cold calling and/or scheduled appointments.
- Strategically plan and execute lead conversion to qualified prospects.
- Identify customer needs and align them with the company''''''''s capabilities and value proposition.
- Present compelling presentations on the the company''''''''s solution to potential customers.
- Monitor conversion ratios and identify areas for improvement within the sales cycle.
- Manage and understand actual performance against set targets.
- Ensure a sufficient number of qualified prospects in the pipeline to meet monthly, quarterly, and annual targets.
- Maintain a balanced mix of opportunities low, medium, and high.
- Effectively implement new accounts by ensuring customers are well inducted into the company''''''''s service offering.
- Communicate with internal departments on Customer Profiles.
- Accurately forecast potential opportunities.
- Identify target industries/verticals aligned the company''''''''s service offerings.
- Monitor customer bad debt, resolve payment issues, and consult on areas of improvement.
- Monitor customer claims history and collaborate with internal departments for improvement.
- Manage customer service KPIs to uphold standard agreements.
- Identify problem areas and consult with internal operations teams for improvements.
- Escalate sensitive customer issues to internal departments for resolution.
- Record lost opportunities, detailing reasons for lack of success.
- Communicate competitor initiatives to the management team.
- Monitor forecasted spend versus actual spend to ensure full revenue realization.
- Negotiate rates increases and understand unprofitable accounts, implementing action plans for rectification.
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New Business Sales Executive in Logistics - Cape Town, South Africa - West Coast Personnel
Description
Job Title: New Business Sales Executive in Logistics
Location: Blackheath, Cape Town
Salary: Between 30, ,000 CTC (Cost to Company), depending on experience, plus commission.
DAILY DUTIES & RESPONSIBILITIES:
1. Strategize, Plan, and Execute:
2. Customer Engagement:
3. Sales Activity Management:
Update all sales-related activities daily within the CRM System.
4. Pipeline Management:
5. Account Implementation:
6. Forecasting and Analysis:
7. Customer Service and Performance:
8. Issue Resolution and Communication:
9. Financial Management: