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Cape Town

    Future Cruise Consultant - Cape Town, South Africa - MSC Cruises

    MSC Cruises
    MSC Cruises Cape Town, South Africa

    19 hours ago

    Default job background
    Description
    Requirements:
    • Previous sales experience with proven track record of positive sales performance preferred.
    • Previous experience within the leisure / cruise industry preferred.
    • Clear speaking voice with the ability to use appropriate business and travel industry language.
    • Fluent English, oral and written and at least 2 additional European languages (Italian, Portuguese, German, Spanish and French).
    • One to two years experience in reservations systems knowledge and a customer service-related position with knowledge of customer service techniques.
    • One to two years experience in a sales driven role with customer care aspects.
    • Ability to promote and persuade guests to book future cruises.
    • Ability to work in a potentially stressful environment by either handling multiple tasks at a time or multiple guest requests at a time.
    • Must possess the skills of a mature self-starting, responsible, and goal-oriented individual.
    • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Excel, Microsoft Word, Microsoft PowerPoint.
    • Completion of high school or basic education equivalency is mandatory. University or college degree is preferred.
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