Deutschsprachig - Cape Town, South Africa - Black Pen Recruitment

Description

Job Title: Deutschsprachig | German Speaking Luxury Travel Consultant (Travel/Tourism)

Start Date: Flexible

Location: Cape Town | Hybrid

Job Type: Full Time | Permanent

Salary: Market Related

THIS IS IMPORTANT: Ability to work shifts and weekends. This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; between the hours of 7:00 - 22:00 SAT / with at least one late shift per week = 13:00-22:00).

Requirements

• Residing in South Africa
• South African ID / Permanent Residency Holder
• Proven track record in leisure sales as well as worldwide itineraries
• Minimum 3 years experience in a Travel retail or Tour operator environment essential
• Sound knowledge of Global Distribution System (Amadeus)

Benefits

• Base Salary plus Performance-based Bonus
• Late Shift and Sunday Shift Allowance paid
• Annual Leave : 20 days paid Annual Leave
• 3rd Year of Service additional 3 days paid Annual Leave (once off)
• 5th Year of Service eligible for fully paid month Sabbatical plus Bonus Pay Out
• Performance Bonus structure (max value of R30'000 per year, eligible after 6 month probation)
• Loyalty Reward Program (Bonus Paid after 3 / 5 / 10 / 15 yrs. service)
• Working Holiday (work anywhere in the world for a max of 4 weeks twice per year)

Responsibilities

• Design requests by telephone and email in German and English of individual trips (flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, and VIP service) for premium cardholders, considering all the needs of the customer
• Preparation of tailor-made offers and travel documents, preparation of travel programs, obtaining visas and administrative processing
• Active cross-selling of lifestyle services for travel enquiries

About the Company

Our client partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to our clients services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Coutts, Royal Bank of Canada, Westpac and many more. Their market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients.

Their leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications. They operate in over 20 cities worldwide. Their service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese.