Deutschsprachig - Cape Town, South Africa - Black Pen Recruitment

Black Pen Recruitment
Black Pen Recruitment
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job Title:
Deutschsprachig | German Speaking Scheduler/Coordinator


Start Date:
Anytime


Location:
Cape Town


Job Type:
Full Time | Hybrid (1-2 days in office)


Salary:
R R per annum (Depending on level of skills, experience, qualifications etc)


Requirements:


  • Fluency in English and German.
  • Good working knowledge of Microsoft Applications (any experience with ticketing tools could be an advantage).
  • The ability to plan and organise your own, and others', workload.
  • Proven experience of high standards of customer service.
  • Good administrative experience.
  • The ability to ensure accuracy of data, provide data for reporting and processing of information.

Responsibilities

  • Gather information through relevant business systems/tools.
  • Advise and provide support to customers to satisfactorily resolve queries.
  • Understand the nature and urgency of resources, what exactly the customer requires and schedule them accordingly.
  • Provide good customer service to ensure that requests for information are provided to avoid customer escalations.
  • Scheduling services / organise resources to the partners to meet SLA's
  • Prioritise your own workload to ensure that deadlines and customer requirements are met.

About the Company
Our client is a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet.

They help their customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our client is a public company quoted on the London FTSE 250 (CCC.L) and employs over 20,000 people worldwide.
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