- A minimum of 2 years of experience in a customer service or technical support role
- Excellent communication and interpersonal skills
- Knowledge of computer hardware and software
- Ability to troubleshoot technical issues
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
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Support Desk Lead
11 hours ago
Redi Cape Town, South AfricaTo lead the Support Team to resolve support issues relating to REDi Supported Products and Projects. · KEY SUPPORT LEAD DUTIES: · - To lead the Support Team to resolve support issues relating to REDi Supported Products and Projects · - Support Reporting · - Support Schedule Roste ...
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Service Desk Support Agent
3 days ago
Columbus Consulting Cape Town, South AfricaAssist customers with 1st line support on various technologies to resolve as many incidents as possible. · - Monitor and distribute incident calls when first contact resolution could not be reached. · - Contact 3rd party suppliers to log support calls, get updates on open support ...
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Service Desk Support/technician
1 day ago
Cape Union Mart - Head Office Cape Town, South Africa**Key duties**: · Field and prioritise calls from users · Escalate calls to second and third line support where necessary · Provide on-call, after hours support on a rotating basis · Shift work from Monday to Sunday · Administrative duties and reporting · **Requirements**: · Tert ...
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Help Desk Support Analyst
2 days ago
BeBee Professionals is looking for a Help Desk Support Analyst to join our team in Cape Town. · The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagno ...
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IT Support Desk Analyst Feb 2024
3 days ago
The Key Recruitment Group Cape Town, South Africa**IT Support Desk Analyst** · **Essential duties and responsibilities of the IT Service Desk Analyst include but are not limited to**: · - Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/ha ...
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IT Support Desk Analyst March 2024
11 hours ago
The Key Recruitment Group Cape Town, South Africa**I.T Support Desk Analyst**: · **Essential duties and responsibilities of the IT Support Desk Analyst include but are not limited to**: · - Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/ ...
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IT Support Desk Analyst
5 hours ago
Key Recruitment Cape Town, South AfricaIT Support Desk Analyst · Our client, an International Managed Service Provider, is growing their existing team based in the Cape Town CBD. They are looking for experienced IT Service Desk Analysts. This is an exciting position where new employees can expand their careers in IT, ...
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IT Support Desk Analyst
9 hours ago
The Key Recruitment Group Cape Town, South Africa Full timeIT Support Desk Analyst · Our client, an International Managed Service Provider, is growing their existing team based in the Cape Town CBD. They are looking for experienced IT Service Desk Analysts. This is an exciting position where new employees can expand their careers in IT, ...
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Help Desk Tech Support Lead
9 hours ago
EMAPPLY Cape Town, South Africa Full timeEMAPPLY is currently recruiting for a Help Desk Tech Support Lead to join a dynamic and growing team. As the Help Desk Tech Support Lead, you will be responsible for providing technical support and guidance to clients, managing help desk tickets, and troubleshooting hardware and ...
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IT Support Desk Analyst Feb 2024
1 hour ago
The Key Recruitment Group Cape Town, South Africa Full timeIT Support Desk Analyst · Our client, an International Managed Service Provider, is growing their existing team based in the Cape Town CBD. They are looking for experienced IT Service Desk Analysts. This is an exciting position where new employees can expand their careers in IT, ...
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Tier 2 Desk Top Support
9 hours ago
RMV Solutions Pty Ltd Cape Town, South AfricaJob Description · IT Support - Tier 2 Desktop Support Engineer · Cape Town - Southern Suburbs · Salary R14,000 to R18,000 per month based on experience. · Job Description · Our client is looking for a talented and enthusiastic candidate to join their team for the IT Support - Tie ...
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Tier 2 Desk Top Support
3 days ago
RMV Solutions Pty Ltd Cape Town, South AfricaIT Support - Tier 2 Desktop Support Engineer · Cape Town - Southern Suburbs · Salary R14,000 to R18,000 per month based on experience. · Job Description · Our client is looking for a talented and enthusiastic candidate to join their team for the IT Support - Tier 2 Desktop Suppor ...
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Service Desk Manager
3 days ago
OneNebula (Pty) Ltd Cape Town, South AfricaDo you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, look no further. · We are currently looking for a **Service Desk Manager** to join our Team. · **Who are we?** · 1Nebula is a next-gener ...
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Tech Support Specialist
2 days ago
MindMatch Consulting Cape Town, South AfricaOur client is seeking call centre agents to support users, working with SAGE system · If you have any form of Tech Support, Help Desk experience, we would love to hear from you: · Matric or Equivalent, with Maths or Accounting · At least 6 months tech/help desk support · Willing ...
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Service Desk Agent 1
1 day ago
AVI Limited Cape Town, South Africa**AVI LIMITED** is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, ...
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IT Service Desk Manager
1 day ago
TradeLink Retail Systems Pty Ltd Cape Town, South Africa**1. Technical Proficiency**: · - Jira Administration: Ability to configure and manage Jira workflows, custom fields, permissions, issue types, and other settings to optimize its usage for the service desk. · - ITIL Knowledge: Familiarity with ITIL processes, particularly Inciden ...
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Ict Service Desk Administrator
3 days ago
Secondments Recruitment Cape Town, South Africa**Job Advert Summary**: · To assist the IT department by providing user administration support to all regional end users and office staff on desktop, · cloud, and network account management as well as to administer the organization's help desk ticketing software and triage · and ...
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IT Service Desk Administrator
2 days ago
RJPersonnel Cape Town, South Africa3years · - Assisting with writing, editing, and revising training manuals for new and updated software and hardware · - Providing technical assistance for questions and problems · - Diagnosing and identifying system errors and other issues · - Following up with customers to ensur ...
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Graduate Trainee Trader
2 days ago
Fivewest OTC Desk Pty Ltd Cape Town, South AfricaFivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. · We are seeking a motivated and en ...
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Receptionist
11 hours ago
Ciovita Cape Town, South Africa**Responsibilities**: · Attends to visitors by greeting, welcoming, and directing them appropriately. · Notifies company personnel of visitor arrival timeously · Maintains front desk, by keeping a clean workspace and waiting area · Assists customers by answering or referring inqu ...
Virtual Help Desk Support - Cape Town, South Africa - beBee Professionals
Description
BeBee Professionals is looking for a Virtual Help Desk Support to join our team in Cape Town.The successful candidate will be responsible for providing technical assistance to customers and employees. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing technical advice.
The ideal candidate should have: