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    Call Coordinator - Gauteng, Johannesburg, South Africa - iOCO

    iOCO
    iOCO Gauteng, Johannesburg, South Africa

    Found in: beBee S2 ZA - 1 week ago

    iOCO background
    Full time
    Description

    iOCO's job vacancy, Career and Recruitment

    Job title : Call Coordinator jobs in Gauteng

    Job Location : Gauteng, Johannesburg

    Deadline : May 17, 2024

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    The Role

  • iOCO Infrastructure Services: Where Challengers and Innovators Thrive
  • We are seeking a Call Coordinator with strong communication skills, professionalism, and multitasking abilities to join our team.

    Skills and Experience

    What you'll do:

  • Call Management
  • SLA Reporting
  • Productive Time
  • Call Escalations
  • Call Updating and Quality Assurance

    Your expertise:
  • Minimum 1 – 2 years Call Coordinator Experience
  • Microsoft Office Knowledge
  • Basic IT knowledge

    Qualifications required:
  • ITIL Foundation V4
  • Soft Skills Certificates
  • Administrative Certification

    *Customer Service jobs in south africa
    *Call Coordinator in Johannesburg

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