Jobs
>
Durban

    Broker Support Agent - Durban, South Africa - Nedbank

    Nedbank
    Nedbank Durban, South Africa

    Found in: beBee S2 ZA - 6 days ago

    Nedbank background
    Description

    Requisition Details & Talent Acquisition Contact


    REQ: 133342

    Talent Acquisition Consultant: Lerato Sithole

    Location: Durban- Umhlanga Rocks

    Cluster: Nedbank Wealth Insurance

    Closing Date: 29 April 2024

    Job Family


    Sales And Services

    Career Stream


    Sales

    Leadership Pipeline


    Manage Self: Professional

    FAIS Affected


    FAIS Affected - Yes

    Job Purpose

    • By supporting the Risk Advisor within Nedbank Insurance brokerage, we drive the Nedbank Insurance brand and service strategy in achieving targets. Maximize operational efficiency, identify, and address client needs. Maintain and build relationships with all stakeholders.

    Job Responsibilities

    • Service and manage a portfolio of clients.
    • Responsibilities include management of policy renewals, retention, policy amendments, client queries, verification of client data.
    • Assisting Risk Advisor in obtaining quotations, onboarding of clients and issuance of policies.
    • Adherence to underwriting criteria and application.
    • Adherence to service standards and Service Level Agreement (SLA).
    • Identify and recommend ways to improve business processes and systems to operate more effectively and adding value to clients and business.
    • Support the achievement of the business vision, strategy, and values.
    • Achieving development goals.
    • FAIS requirements being achieved and fully complied with.
    • Comply with Risk standards, policies and procedures as required by Compliance.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interactions.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Essential Qualifications

    • Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines)
    • RE5 Certificate

    Preferred Qualifications

    • NQF 5 Higher certificate in Short-term Insurance

    Minimum Experience Level

    • 3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
    • Experience working in a short-term insurance brokerage.
    • DOFA for Cat 1.2 and 1.6 for 12 months or more

    Technical / Professional Knowledge

    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Nedbank policies and procedures
    • Principles of financial management
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Cluster Specific Operational Knowledge
    • Credit and risk Knowledge

    Behavioural Competencies

    • Building Partnerships
    • Earning Trust
    • Energy
    • Facilitating Change
    • Innovation
    • Work Standards
    • Planning and Organizing
    • Customer Focus

    Disclaimer


    Preference will be given to candidates from the underrepresented groups

    Please contact the Nedbank Recruiting Team at

  • eXp World Holdings

    Agent Support Coordinator

    Found in: Talent ZA C2 - 5 days ago

    eXp World Holdings Durban, South Africa Freelance

    Description · Position at eXp South Africa We are one of the with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in South Africa.This contract role is 6 months duration with potential to renew upon mutual agreement. The targete ...

  • Tower Group

    International Call Centre Agents

    Found in: Job Placements ZA C2 - 3 days ago

    Tower Group Durban, South Africa Contract

    Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. · Position Overview: · As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our inte ...

  • HR Genie

    National Technical Manager

    Found in: Job Placements ZA C2 - 5 days ago

    HR Genie Durban, South Africa

    Formulations, Quality Control, Premix Room & Waste: Manages and ensures that Technical Manager (Production) understands and manages formulations and quality control. Ensures that proper quality control systems are in place to maintain the production of quality products. Manage ...

  • SPILASTYLE CC

    Commercial Agents Face to Face Distribution Durban n Eastern Cape

    Found in: Trabajos Diarios ZA C2 - 3 hours ago

    SPILASTYLE CC Durban, South Africa Full time

    Job Title: Commercial Agents: Face to Face Distribution Durban & Eastern Cape · Reporting to: Regional Manager: Face to Face Distribution · Overview and Purpose of the Role: · Our business product offering has grown significantly over the years which has led to the development of ...

  • Ultra Personnel

    Financial Advisor and Risk Consultant

    Found in: Executive Placements ZA C2 - 2 days ago

    Ultra Personnel Durban, South Africa

    Minimum 5 years experience as a Broker Consultant / Life Insurance Agent, etc. · Preference will be given to candidates with a CFP · RE5 is essential · Have completed relevant class of business and product specific training · FAIS compliant (continuous professional development) · ...

  • Frogg Recruitment SA

    Group Financial Director CA(SA)

    Found in: Executive Placements ZA C2 - 5 days ago

    Frogg Recruitment SA Durban, South Africa

    Group Financial Director CA(SA) Durban West Kwazulu-Natal · Our client in the Durban West Area is looking for a Group Financial Director with 7 years plus post-CA (SA) experience coming from the Manufacturing industry. Must be a Qualified CA or Chartered Accountant CA(SA). · Min ...

  • WNS Global Services

    Team Leader

    Found in: Talent ZA C2 - 4 days ago

    WNS Global Services Durban, South Africa

    Job Description · Main purpose · To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase the profitability of the business, remaining committed to treating customers fairly · Responsibility ...

  • LGL Staffing

    Call Center Agent

    Found in: Talent ZA C2 - 4 days ago

    LGL Staffing Durban, South Africa Full time

    About the Company: · Our client is a global leader in Business Process Management (BPM), operating across multiple industry verticals worldwide. With a team of over 41,000 professionals in 16 countries, they provide operational excellence and deep domain expertise to 400+ global ...

  • Complement Recruitment

    Office Manager

    Found in: Job Placements ZA C2 - 5 days ago

    Complement Recruitment Durban, South Africa

    Office Manager Zanzibar Tanzania · Salary: Market Related · Purpose of Position: · Complement Recruitment are recruiting for an Office Manager for a 2 year fixed term contract in Zanzibar. This is a 2-year fixed term, live in position based in Zanzibar, Tanzania. · Apply Directly ...

  • Maersk

    FinOps Agent

    Found in: Talent ZA C2 - 1 day ago

    Maersk Durban, South Africa

    We are seeking a detail-oriented and customer-focused Financial Operations Agent to join our team in Durban, South Africa. The successful candidate will be responsible for ensuring accurate and timely invoicing, managing supplier payments, and maintaining contract compliance. The ...

  • Rory Mackie & Associates

    Sales Representative to Schools

    Found in: Talent ZA C2 - 6 days ago

    Rory Mackie & Associates Durban, South Africa Full time

    Our client is a fast-growing school payments business on a mission to make school payments quick and simple for both schools and their parents. Hundreds of schools are using our client's system across South Africa. By joining our client, you will have the opportunity to be a part ...

  • Platinum Placements

    Procurement Manager

    Found in: Talent ZA 2A C2 - 5 days ago

    Platinum Placements Durban, South Africa

    Must be in possession of a school leaving Certificate (Grade 12) · Bachelor of Commerce in Supply Chain Management or similar qualification · Post Graduate Certificate in Logistics, Supply Chain Management or MCIPS will be an added advantage · Minimum of 5 years in a similar role ...

  • Armstrong Appointments

    General Manager

    Found in: Executive Placements ZA C2 - 4 days ago

    Armstrong Appointments Umhlanga, Durban, South Africa

    We are seeking a highly motivated and experienced General Manager to join our team. The successful candidate will work closely with the Managing Agent and Body corporate board representatives to oversee the day-to-day operations of the development. · The General Manager will be r ...

  • Talksure

    Quality Assurance Team Leader

    Found in: beBee S2 ZA - 4 days ago

    Talksure Umhlanga, South Africa Full time

    Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE · Oversee and manage the day-to-day operations of a Quality Assurance team · DUTIES AND RESPONSIBILITIES · To ensure customer satisfaction through monitoring agent interaction with th ...

  • The Lubrizol Corporation

    Supply Chain Manager

    Found in: Talent ZA C2 - 4 days ago

    The Lubrizol Corporation Isipingo, South Africa

    We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life ...

  • Lubrizol Corporation

    Supply Chain Manager

    Found in: Talent ZA C2 - 4 days ago

    Lubrizol Corporation Isipingo, South Africa

    About Lubrizol · The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufac ...