- Manage the relationship between actual results, budgets, and forecasts
- Initiate cost-saving model and controls
- Gross Margin Management
- Delivery of expected growth targets
- Ensuring customer retention
- Manage the Region's cash flow
- Effective Organisation
- Leadership
- Ensuring that acceptable standards of behavior at work are maintained by all subordinate employees, as required by G4S's code of conduct and disciplinary code
- Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures
- Client retention and customer service levels
- Quality Management/Ops Process management – adherence to the quality standard
- Shared Best Practice
- New business development
- Customer needs analysis
- Competitors evaluations
- Managing and shaping the external environment
- Company image and brand
- Embed health and safety awareness and responsible behavior with the operational team, through consistent focus on health and safety compliance and discipline
- Drive health and safety awareness down to supervisory level through communication, enforcement of guidelines and principles, reporting and training
- Highlight health and safety examples, both good and bad, to reinforce the message and drive to achieve zero harm within our business
- Monitor and reduce the number of health and safety incidents. Oversee investigations into incidents and related matters, both to address non-compliance and to reinforce awareness
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
- Participate in safety forums created by the company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programs
- Comply with safety policies and procedures at the workplace
- Distribute safety information as and when required
- Wear protective clothing all the time
- Relevant qualification in general management or similar
- Minimum of 3 to 5 years' management experience
- Previous specialized industry experience recommended
- Proven experience in Customer Relationship Management
- P&L and management reporting
- Security operations management
- Relevant HR legislation, disciplinary and best practices
- Business Development
- Awareness of the market environment
- Delivering strategy
- Driving change
- Leading people
- Delivering performance
- Working with complexity
- Managing professionally
- Customer thinking
- Collaborating and co-operating
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General Manager l Secure Solutions South Africa l - Gauteng, South Africa - G4S
Description
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:
General Manager l Gauteng
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a General Manager based at our operations in Gauteng.
Reporting to the Regional Operations Director, the General Manager coordinates the provision of contractual and ad hoc security services to customers within the region, in compliance with legislation, company policies and procedures, to ensure achievement of budgeted financial targets.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:
Effective Management of the Regional Financial Performance in order to Deliver Expected Results
Effective Management Staff within the Region
Effective management of operations
Effective Management of Business Development Function
Implementation and Integration of the HSSEC Strategy and Culture within the Business Unit
Health and Safety
The Ideal Candidate:
Qualification and Experience
Skills and Attributes
General Manager l Secure Solutions South Africa l professionals in Pretoria
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Varsha Sewlal
Privacy and Tech Attorney
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Jan Lombard
Soft Services Manager
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Melinda Preuss (Potgieter)
Analyst, Monitoring and Evaluation Specialist
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Collen Kufakwababa
Development Professional
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Marna Joubert
Financial Crime, AML/CDD
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Schalk Burger
Passionate, Dedication and Work ethic