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    Condeco Technical Team Leader - Johannesburg, South Africa - Telebest

    Telebest
    Telebest Johannesburg, South Africa

    Found in: Talent ZA C2 - 4 days ago

    Telebest background
    Contract
    Description

    Our client has an opportunity available for a Condeco Technical Team Leader based in Johannesburg.

    Requirements:

    • Nation Diploma in Information Technology or related.
    • Bachelor's degree in Information Technology.
    • Matric
    • Valid South African driver's license.
    • MCITP
    • Knowledge of OHS act and ISO 9001 quality management systems.
    • 3+ years in a call centre or helpdesk environment.
    • Experience with booking systems- Condeco would be advantageous.
    • Familiar with VOIP, Avaya Telephony, Technical, organizational and planning.
    • Competencies:
      • DNS
      • DHCP
      • Lan and Wan
      • Firewall
      • Technology equipment
      • VPN
      • Raid
      • A+ and N+

    Responsibilities:

    • Ensure that the business application is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
    • Complete Daily Systems health checks on Condeco Application and Database servers to ensure that the resources are running at an acceptable rate.
    • Responsible and accountable for all technical support to the client relating to Condeco services and products.
    • Support and manage:
      • Hardware and software health checks.
      • Upgrades, fixes and new releases.
      • Ensure the client follows proper change management procedures.
      • Assist with Condeco training when required.
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