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Senior-Manager-Hospitality-Management-Human-Resources--EAL-Midrand-(Internal-only) - Gauteng, South Africa - Eskom
Description
Minimum RequirementsQualification(s):
B Degree in Hospitality Management or Facilities Management or
Business Management at NQF 7 level with credits
B Tech in Hospitality Management or Facilities Management or
Business Management at NQF 7 level with credits
Experience:
Years extensive hospitality operations management experience
Skills and Competencies
Behavioural:
Emotional maturity
Integrity
Honesty
Trustworthiness
Professionalism
Ethical conduct
Leadership:
Influence and persuasion
Results orientation
Customer orientation
People development
Change leadership
Knowledge:
Solid hospitality management operations
Strategy development and execution
Stakeholder management
Market and business intelligence management
Customer services management
Guest relationship management
Operations management
Risk management
Solid knowledge of financial resource management
Skill:
Judgement and decision making
Ability to lead and manage large and diverse operations within the hospitality space
Business acumen
Communication and engagement
Strategy generation and alignment
Key Responsibilities
Direct and deliver hospitality management strategy.
Drive hospitality operations.
Provide hospitality business management.
Manage resources.
Manage facilities, ensure compliance, safety and health.