- Interact with clients.
- Escalate unresolved problems and issues to the relevant third parties.
- Delegates lower complexity tasks to engineers and technicians.
- Assume responsibility for the co-ordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
- Write reports and proposals and complete and maintain project documentation.
- Assist with the documentation of standard operating procedures relating to installations and fixes.
- Act as coach and mentor to more junior Implementation Engineers and Technicians.
- Relevant IT/Computing Diploma/Degree
- Cisco CCIE – written/lab qualification
- Cisco Decentre Networking knowledge and deployment experience
- Cisco SDA knowledge and deployment experience
- Cisco DNAC knowledge and deployment experience
- Cisco SD-WAN knowledge and deployment experience
- Fortinet SD WAN -knowledge
- Cisco Meraki – knowledge and deployment experience
- 8+ year field experience in deployment and support enterprise networks.
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Managed Services Telco Engineer L2
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Are you looking for a role that allows you to progress your career? Do you want to work in an environment where people love what they do, and are interested in making sure their jobs are done with care and precision? We are looking for a MS Telco Engineer L2 ...
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MS Engineer L2
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Are you looking for a role that allows you to progress your career? Do you want to work in an environment where people love what they do, and are interested in making sure their jobs are done with care and precision? We are looking for a MS Telco Engineer L2 ...
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MS Engineer L1
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore ...
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Managed Services Engineer L1
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Do you want to work in a corporate culture where your skills and knowledge will be utilized to their fullest extent? Do you want to work with cutting edge technologies that are constantly evolving? We believe this Managed Services Engineer role is for you Pl ...
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TS Implementation Engineer
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Are you looking for a role where your opinions matter? Do you want to work as part of a team and make an impact on the company's key projects? My client is searching for a TS Implementation Engineer. · You will be working as part of a team to deploy, maintai ...
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Network Security Engineer L2
Found in: beBee S2 ZA - 2 days ago
NTT Port Elizabeth, South Africa Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Managed Services Engineer L1
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Are you looking for a way to make a difference in your career and that of your team? Do you want to work in an environment where people care about their careers, and where they take time out to help you with your development? We believe we're looking at the ...
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Managed Services Engineer L2
Found in: Talent ZA C2 - 5 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · Are you tired of working for a company without any training budget? Do you want to learn the latest technologies and become an expert in them? Are you ready to work with a new and dynamic team and make a real impact on our company's success? · Provides techn ...
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MS Engineer L3
Found in: Talent ZA C2 - 2 days ago
Dimension Data Port Elizabeth, South AfricaFunctieomschrijving · The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improveme ...
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Tier 2 Technician
Found in: Talent ZA 2A C2 - 4 hours ago
IOCO Gqeberha, South AfricaThe Onsite Support Technician is responsible for providing business users with quick and efficient root cause fixes or work-around to ensure continuity and prevent any loss of productivity. The Onsite Support Technician acts as an ambassador and is responsible for representing th ...
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MS Engineer L1
Found in: beBee S2 ZA - 54 minutes ago
NTT Port Elizabeth, South Africa Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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MS Collaboration Engineer Level 2
Found in: beBee S2 ZA - 3 days ago
NTT Port Elizabeth, South Africa Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
Cisco Engineer L4 - Port Elizabeth, South Africa - Dimension Data
Description
FunctieomschrijvingInvolved in highly complex environments for installation, configuration and fault management. They provide technical support to NTT (Ltd) clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. They are also required to provide technical leadership to the team supporting client installations.
Key Roles & Responsibilities: