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Cape Town

    Customer Liaison - Cape Town, South Africa - Time Personnel

    time personnel background
    Description
    REQUIREMENTS
    • Matric
    • Minimum two to four years experience
    • Computer Literacy: MS Excel: Intermediate.
    • Excellent communication, interpersonal and organisation skills
    • Experience working with electrical equipment and tools would be advantageous.
    • Self-driven with initiative, deadline driven, excellent planning & organisational skills.
    • Ability to work under pressure and adapt to changing demands and conditions.
    • High attention to detail, enthusiastic and committed

    DUTIES
    • Process orders via email and over the phone and assist over the counter sales for walk in customers
    • Dealing with international clients
    • Ensure information on customer orders is correct
    • Liaise with the warehouse department ensuring timeous deliveries of orders
    • Assisting with quarterly stock takes
    • Understand customer needs and continuously promoting products to new and existing customers
    • Contacting customers to ensure the accuracy of information on the invoices
    • Follow up on sales quotes weekly
    • Maintain accurate records of all follow ups made with customers with feedback to management
    • Updating product knowledge by studying new product descriptions and participation in the on the job training opportunities
    • Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
    • Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects
    • Training
    Salary: Dependent on experience

    Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.


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