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Front of House Supervisor/hostess
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abc Stellenbosch, Western Cape, South Africa**Salary**: Negotiable depending on experience (R11k - R14k) · The position available, entails the following: · 1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience. · 2. To build a good rap ...
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Front of House Hostess
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Reception/front of House Supervisor
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HotelJobs Stellenbosch, Western Cape, South Africa**Job description**: · 1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience. · 2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality c ...
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Front of House Hostess
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House Supervisor
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Front of House Supervisor
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Front of House Supervisor
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Front of House Supervisor
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Front of House Supervisor
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Guest House Supervisor
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Front of House Supervisor
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Restaurant Front of House Supervisor
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HotelJobs Somerset West, South AfricaA recently opened day time venue on a picturesque Wine Estate in Somerset West is searching for a well-presented and well-spoken Front of House Supervisor. The venue is open 7 days a week offering light upmarket cuisine, pastries and cakes. The Supervisor will be responsible for ...
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Front of House Supervisor
1 week ago
Empact Group Cape Town, South Africa**The Main Purpose of the job** · The successful applicant will be responsible for overseeing smooth functioning of front of house operations, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager. · **Educatio ...
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Front of House Supervisor
1 week ago
Ou Meul Bakery & Cafe Oranjezicht, South AfricaBusy Cafe Restaurant is looking for an enthusiastic new addition to join our management team · As a supervisor, you have a very important job in our stores. You are one of the store leaders and are responsible for making sure that our customers are getting a great experience ever ...
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Back of House Storeroom Supervisor
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CTICC Cape Town, South AfricaThe Cape Town International Convention Centre (CTICC) is recognised as one of the leading global exhibition and conference venues in the world. · In addition to the 5-star facilities and beauty of the location, the excellence of the CTICC is attributed to the outstanding service ...
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Receptionist /front of House Supervisor
1 week ago
Dynexity Cape Town, South AfricaMy client in Financial Services is looking for a Receptionist /Front Office Supervisor to join their team. Must have completed Matric with relevant Certificate /Diploma in hospitality or administration coupled with at least 4 years work experience in a similar role within hospita ...
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Service Solutions Staffing Northern Suburbs, South Africa**Dealing with the day-to-day cleaning and security operations**: · - **Dealing with agents/owner's maintenance requests**: · - **Dealing with contractors** · **Requirements**: · **Grade 12** · **PSIRA Grade B registered.** · **Computer Literacy course** · **Basic First Aid** · * ...
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Restaurant Hostess
2 days ago
HotelJobs Stellenbosch, Western Cape, South AfricaThis well-known award winning restaurant on Winery Road offers family friendly country cuisine with a selection of top wines. The Terrace Restaurant is a popular weekend spot for locals and visitors and the Wine Tasting Centre is especially busy this time of the year. · We are in ...
Front of House Supervisor/Hostess - Stellenbosch, South Africa - abc
Description
Salary: Negotiable depending on experience (R11k – R14k)
The position available, entails the following:
1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.
2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
3. To deal with guest requests to ensure a comfortable and pleasant stay.
4. Check guests into rooms and checking out guests
5. Provide information about restaurants, activities and services
6. To be responsible for accurate and efficient accounts and guest billing processes
7. To assist in keeping the hotel reception area, dining room and patio clean and tidy at all times, as well as the upstairs venue and balcony
8. To undertake general office duties:
Correspondence,
Emails,
Filing
Telephone
Ensure the smooth running of the reception area.
9. To administer all routes of reservations to ensure that room bookings are made and recorded accurately.
10. To ensure that all reservations and cancellations are processed efficiently. Follow up on all payments, provisional reservations and requests meeting turnaround times.
11. To keep up to date with room prices and special offers to provide accurate information to guests.
12. To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager.
13. To administer the general petty cash system and float in an accurate manner.
14. Act as Duty Manager when required.
15. To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings
16. Upselling of all merchandise
17. Servicing of beverages and food
18. Setting up buffet and stocking honesty bar
19. Setting up of braai, cooking and preparing platters, light meals and picnics
20. Making rounds at the swimming pool and room to ensure guests are happy
21. Assist with room checks and managing housekeeping
22. Stock control
23. Assist with social media
The above are guidelines for this position, but it will not be limited to these, and the staff member may be asked to assist in any other departments where help might be needed.