Guest House Supervisor - Cape Town, South Africa - HotelJobs

HotelJobs

Verified Company

Cape Town, South Africa

3 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Village N Life is a leading Tourism and Hospitality company. Our company owns and manages various luxury hotels and self-catering apartments.

Village N Life focuses on growing their employees through amazing staff programs and incentives.

We require a guesthouse supervisor for one of our self-catering blocks based in De Waterkant to join our established team.

Requirements:

Grade 1
Hospitality qualification (advantageous)
Previous experience in the same or similar position
Familiar with duties and procedures in the selfcatering apartments and/ or Airbnb

Duties:

Ensure all bookings are prepared prior to check ins
Ensure that customer needs and desires are met
Ensure that lobby area is tidy and presentable
Provide helpful and inviting environment for guests
Introduce and maintain the most efficient checkin/out procedures on Opera & WhatsApp
Ensure credit control procedures are strictly adhered to
To ensure that accounts are balanced daily
Manage the arrival and departures for the day
Ensure that inspection is conducted prior to the arrivals of guests
Ensure that exit inspections are done per department
Minor maintenance experience
Shifts are 2pm 11pm