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William Matladi

William Matladi

Desktop Support

Technology / Internet

Midrand, City of Johannesburg Metropolitan Municipality

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About William Matladi:

Desktop support Technician with over 10 years of experience combining technical, analytical, with demonstrated achievements in troubleshooting, maintenance, and operations. I am an exceptional communicator (Verbal and Written), interpersonal, motivational, and strong listening skills. I am Self-motivated, deadline oriented. Answer questions and resolve computer problems for clients in person, via telephone or from a remote location. I Demonstrate proficient and expert knowledge of current desktop and laptop hardware systems: desktop operating systems and standard applications and utilities. Ability to multi-task in a fast-paced environment.

Experience

Desktop support Technician with over 10 years of experience combining technical, analytical, with demonstrated achievements in troubleshooting, maintenance, and operations. I am an exceptional communicator (Verbal and Written), interpersonal, motivational, and strong listening skills. I am Self-motivated, deadline oriented. Answer questions and resolve computer problems for clients in person, via telephone or from a remote location. I Demonstrate proficient and expert knowledge of current desktop and laptop hardware systems: desktop operating systems and standard applications and utilities. Ability to multi-task in a fast-paced environment.

Education

Certificate in MCSA

Torque IT - Rivonia, Gauteng June 2017 to July 2017

Certificate in IT in Technical Support

Jeppe Collage Polokwane, Limpopo

February 2009 to December 2010

Certificate in System Support

Jeppe Collage - Polokwane, Limpopo

February 2009 to December 2010

Certificate in CompTIA A+

Jeppe College - Polokwane, Limpopo

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