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    Deputy General Manager - Grahamstown, South Africa - Zeebra Junction Specialist Recruitment

    Zeebra Junction Specialist Recruitment
    Zeebra Junction Specialist Recruitment Grahamstown, South Africa

    6 days ago

    Default job background
    Full time
    Description

    Overview

    My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals.

    Remuneration Structure

    • Very Competitive Salary - negotiable based on experience
    • Single status only - Live in position with meals and uniform supplied
    • 7 days off per month

    Requirements

    • Tertiary Qualification in Hospitality Management / Hotel Management or similar
    • A minimum of 4 year's work experience – ideally 2 years as a trainee and in a well-recognized
      five star hotel or world class lodge, as an assistant manager
    • Exceptional Food and Beverage knowledge
    • Financial management ability
    • A hardworking, co-operative manner
    • High standards of service excellence and a passion for the industry
    • Attention to detail
    • Exceptional English and a second language would be preferable
    • Good computer literacy
    • Excellent management ability and communication skills
    • A clear understanding of basic labour law and disciplinary procedures
    • A developmental approach to staff
    • Assertiveness, patience and good organizational skills
    • Understanding of housekeeping and maintenance procedures
    • An awareness of developments within the food and lodge industries, as well as international trends in hospitality
    • Computer literate. Easipos, Procure, Protel knowledge advantageous.
    • Drivers License - with PDP preferable
    • Health and Safety Rep would be an advantage

    Responsibilities and Key Outputs

    • Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the Establishment
    • Have a clear understanding of the workings of a lodge, strong communication skills and work well within and between the various departments
    • Excellent Guest liaison skills a must in dealing with our guests demands
    • Management and training of the lodge staff in line with the Company Standard of Excellence
    • Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained
    • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
    • Effective financial management through the administration of orders and effective stock control
    • Effective communication and maintenance of lodge relations
    • Management of the night porters (SL)

    Please note that only candidates that have been shortlisted for interview will be contacted

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