Lodge Manager - Grahamstown, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Grahamstown, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter


Description
Kendrick Recruitment are now seeking a Lodge manager for a luxury lodge in the Eastern Cape.


Key responsibilities and accountabilities:


  • Warm welcome and check in of all guests
  • Guest management coordinate daily activities and transfers for guests of all ages
  • Guest experiences ensure guest expectations are exceeded; ensure all special needs and requests have been met
  • Hosting of all meals/guest events
  • Complete daily/weekly/monthly Admin duties including month end duties
  • Manage stock (operational and bar) through regular stock takes and maintaining stock controls
  • Weekly Financial and operational business reports to General Manager
  • Attend Weekly HOD Meeting
  • Management of staff recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
  • Actively support the Conservation and community initiatives and programs
  • Health & Safety ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.
  • Management of lodge maintenance reporting all issues and follow up

Qualifications and experience required

  • Matric or Grade 12 certificate
  • Hospitality / Hotel / Lodge Management related qualification would be an advantage
  • 5 years' experience in 5 star game lodges
  • Valid Code 8 Driver's license
  • Good computer skills
  • Fluent in English (Written & Verbal)
  • Numeracy & Computer skills
  • Commercial skills
  • Management Ability

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