Jobs

    Assistant Lodge Manager - Hoedspruit, South Africa - Zeebra Junction Specialist Recruitment

    Zeebra Junction Specialist Recruitment
    Zeebra Junction Specialist Recruitment Hoedspruit, South Africa

    5 days ago

    Default job background
    Full time
    Description

    Overview

    My Client a Deluxe award winning Safari Lodge in Limpopo is urgently recruiting for an Assistant Lodge Manager.

    Remuneration Structure

    • Basic Salary - Negotiable based on qualifications and experience
    • Live in Accommodation - Single status
    • 3 meals daily
    • Uniforms provided
    • Med Aid
    • Pension / Provident Fund
    • Annual Leave
    • Days off - Leave Cycle - 6 weeks on / 2 weeks off

    What The Role Entails

    • The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge. This position is accountable to the Lodge Manager for this.
    • It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.
    • In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget; as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency.
    • The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.
    • Finally, the assistant lodge manager must provide a written hand over of responsibilities in his/her absence and ensure that a full handover is received on his/her return.

    Requirements

    • A minimum of 4 year's work experience – ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager
    • Exceptional Food and Beverage knowledge
    • Financial management ability
    • A hardworking, co-operative manner
    • High standards of service excellence and a passion for the industry
    • Attention to detail
    • Exceptional English and a second language would be preferable
    • Good computer literacy
    • Excellent management ability and communication skills
    • A clear understanding of basic labour law and disciplinary procedures
    • A developmental approach to staff
    • Assertiveness, patience and good organizational skills
    • Understanding of housekeeping and maintenance procedures
    • An awareness of developments within the food and lodge industries, as well as international trends in hospitality

    Responsibilities

    • Management and training of the lodge staff in line with the Company Standard of Excellence
    • Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained
    • Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
    • Effective financial management through the administration of orders and effective stock control
    • Effective communication and maintenance of lodge relations
    • Management of the night porters
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