Office Manager - Port Elizabeth, South Africa - Jobking

Jobking Port Elizabeth, South Africa

Found in: beBee S2 ZA - 4 days ago

Full time

Description

Office Manager

Location:
East London

Salary:
R30 000

Our client is looking for an Office Manager to travel to various branches and manage branch operations effectively.

Requirements:

Matric
Degree in Management
Recognized Qualification as per the FSB
RE 5 (Representatives)
RE 1 (Key Individuals)
4 Years' Experience in the Insurance Industry;
3 Years' in Management

1 Years' experience in:
Category A, B, C and retail pension benefits (Advantage)

Responsibilities:

Manage all client liaison and sales support in the branch offices:

o Manage the service delivery to external and internal clients
o Handle and report complaints effectively
o Manage compliance and effectiveness of client service levels
o Monitor the quality of all client services administration towards sales
o Assist sales to ensure that sales targets are achieved
o Management, adherence and control of client survey
o Management of business retention

Manage new business policy administration

o Oversee efficiency & accuracy of data capturing
o Oversee compliance of quality assurance on all new business processes
o Oversee Tick off procedures and policies

Management of budgetary control

o Compile budget
o Manage branch office expenses within budgetary constraints
o Plan and develop methods and procedures to lower operational expenses
o Manage the purchasing, inventory stocks and supplies

Report on Branch office operations

o Submit report on monthly administration activity on daily functioning of the offices, challenges
o Provide weekly stats to Sales on outstanding correspondence on new business
o Oversee the submission of claims registers Office Administration

Management of logistics

o Ensure branch offices adheres to the corporate identity
o Ensure offices are well maintained
o Liaise with facilities department for any maintenance related issues

Management of staff

o Audit and control of attendance registers
o Manage staff leave
o Monitor and review staff performance monthly and biyearly
o Manage branch operations effectively
o Responsible for training, development and on-going coaching of staff
o Comply with disciplinary and grievance procedures
o Management of updating IT programs
Please send Updated CV, Qualifications and last payslip to

AtripleA Recruitment and Temps

Requirements

Language(s): English

Availability for travel:
No

Availability for change of residence:
No

Apply Here

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