Underwriter: Digital Distribution - Sandton, South Africa - Santam

Santam Sandton, South Africa

1 week ago

Description

This role is for a commercial underwriter with experience in PI, Liability and Cyber.

Underwriting (Core)

• Ability to conduct risk analysis in respect casualty business (Liability and Professional Indemnity) for accurate underwriting

• Quoting and dealing with queries from brokers on any referrals that arise out of the digital platform.

• Managing administrative processes and accounts issues arising out of the use of the system.

• Dealing with frequently asked questions.

• Providing guidance to users (brokers) on the use of the system.

• Building and managing profitable portfolios with the Pocket Underwriter system.

Marketing and sales

Calling on brokers with a view to discussing the range of digital products available through SHA.

• Conducting presentations to brokers to deal with:
o The benefits of the range of digital products
o The differences between standard and digital products

• Driving sales through the Pocket Underwriter.

Events and Training

• Training of brokers on the use of Evolution and EVO PI on the Pocket Underwriter.

• Training of brokers on specialist covers

Digital Client Liaison

• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.

• Provision of telephonic backup and answering services to the digital distribution division.

• Manage broker queries on the usage of the Pocket Underwriter

• Handle credit control queries and errors

• Assist with the administrative process of moving risks into the digital platform

• Continuously monitor quality and accuracy of the documents and KIT records produced by the system

• Participating in ongoing system testing

Generic Requirements

• Administrative Skills

• Attention to Detail

• Client Orientation

• Communication Skills

• Initiative

• Teamwork

• Self starter

Specific Requirements

• Comfortable with social media

• Self-starting

• Strong sales and presentation skills

• Solid broker relationships

Experience

• Minimum 3 years' experience in the insurance industry.

• 3+ years of Underwriting experience or relevant professional liability experience.

• Added experience with Liability, D&O, and A&H will be beneficial but not totally necessary as training will be provided

Qualifications

• Matric

• Appropriate tertiary qualification a preference

• RE 5 & FAIS Compliant

• Insurance Qualification: NQF Level 5

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