- Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
- Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
- Motivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done
- Associate degree, technical school or equivalent work experience
- Continuously promote a performance-driven culture and always work towards reaching for amazing
- Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
- Consistently mentor and inspire others
- Customer focused mindset
- Computer savvy
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
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IT Service Delivery
Found in: Talent ZA C2 - 20 hours ago
Isilumko Staffing Cape Town, South Africa Full timeOur BPO client is looking for Service Delivery candidates: · Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do rel ...
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Service Delivery Engineer
Found in: Talent ZA C2 - 5 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · The Service Delivery Field Support Engineer (L2) is responsible for providing a professional first-line remote and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Th ...
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Social Work Supervisor: Service Delivery Teams
Found in: Talent ZA C2 - 4 days ago
Western Cape Government Cape Town, South AfricaThe Department of Social Development, Western Cape Government has an opportunity for a suitably qualified and competent individual to ensure that social work services are provided by supervisees through the promotion of social change, problem solving in human relationships and th ...
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Acuity Consultants Cape Town, South Africa Permanent, Full timeJob Description · This is a fantastic opportunity for a Service Delivery Administrator to manage service delivery operations for South Africa's Leading IT Enterprise Solutions Company. · This Service Delivery Administrator is based in Cape Town and is offering up to R300K per an ...
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Global HR
Found in: Talent BE C2 - 6 days ago
TMF Group Cape Town, South Africa Full timeWe never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our ca ...
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Client Experience Manager
Found in: Executive Placements ZA C2 - 6 days ago
Plus 1x Cape Town, South Africa+Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will al ...
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Delivery Lead- Retail Value Chain
Found in: Job Placements ZA C2 - 3 days ago
Datonomy Solutions Cape Town, South AfricaWe are looking for a Delivery Lead to join our team based in Cape Town. · 4 days a week onsite. · As a Value Delivery Category Lead you will apply critical customer, product, buying, supplier management and Value Delivery process expertise while partnering with Category and funct ...
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Operations Manager
Found in: Job Placements ZA C2 - 1 day ago
Future Careers Cape Town, South Africa· • Influence and provide input to the development of the Business Unit's (BU's) 1 year operating plan, budget and scorecard and ensure delivery thereof · • Ensure effective utilisation of the resources to deliver cost effective availability · • Drive operational excellence thro ...
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Head of PMO
Found in: Executive Placements ZA C2 - 4 days ago
HR Genie Cape Town, South AfricaHead of PMO (Project Delivery) Cape Town, Western Cape · Our Client, a Global Consulting firm is currently in search an experience PMO professional. · Competitive package with benefits on offer · One would describe you as an innovative, strategic thinker who possesses a global mi ...
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PMO Manager
Found in: Executive Placements ZA C2 - 4 days ago
HR Genie Cape Town, South AfricaPMO Manager (Project Delivery) Cape Town, Western Cape · Our Client, a Global Consulting firm is currently in search an experience PMO professional. · Competitive package with benefits on offer · One would describe you as an innovative, strategic thinker who possesses a global mi ...
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Code 10 Driver
Found in: Job Placements ZA C2 - 4 days ago
Isilumko Staffing (JHB) Cape Town, South Africa Full timeSalary: R7500 per month · Hours: 45 hours per week, Monday to Friday 8am-4:30pm, Saturday until 1h30pm · Requirements: · Code 10 driver's license with a valid PDP · Minimum 2 years of driving experience · Preferably living close to Sand Industria or with own transport · Sober hab ...
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Supply Chain Specialist
Found in: Executive Placements ZA C2 - 4 days ago
Set Consulting Cape Town, South Africa Full timeSupply Chain Specialist (Renewable Energy) · R800k · Cape Town · Excellent career opportunity with a Global Renewable Energy Group for a Supply Chain Specialist in Cape Town. Reporting to the Supply Chain Manager, you will identify, negotiate, and procure materials and services f ...
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Logistics Manager
Found in: Executive Placements ZA C2 - 4 days ago
Time Personnel Cape Town, South AfricaREQUIREMENTSMatric, Relevant undergraduate degree/qualification in Logistics and Supply Chain Management or relevant degree in Supply Chain advantageous · Proven working experience as a Logistics Manager with knowledge of end-to-end logistics operations including maritime, over - ...
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Customer Service Representative
Found in: Job Placements ZA C2 - 4 days ago
O'Brien Recruitment Cape Town, South Africa Full timeReady to step into the dynamic world of supply chain operations for a global leader in chemicals and plastics? The company is more than just products – its about connections, precision, and exceptional service. We're on the lookout for a Customer Service Representative to join th ...
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Retail Sales Associate – Firgrove
Found in: Job Placements ZA C2 - 4 days ago
West Coast Personnel Cape Town, South AfricaRetail Sales Associate Firgrove - Industry FMCG · Salary R pm · Working hours from Monday to Friday, 08:00 17:00 · My client has a career opportunity for a self-motivated and customer service-oriented Sales Associate. You will supervise the operational and organizational standard ...
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Procurement Officer
Found in: Executive Placements ZA C2 - 6 days ago
Frogg Recruitment SA Cape Town, South AfricaProcurement Officer Epping Cape Town · Our manufacturing/production client in Epping is looking for a Procurement Officer 5 years of FMCG FOOD packaging experience. · Salary very negotiable plus benefits · Min Requirements · Degree in Procurement Management / Supply Chain · Mi ...
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Programme Manager
Found in: Executive Placements ZA C2 - 4 days ago
IOCO Cape Town, South AfricaAre you a seasoned Programme Manager looking for your next challenge? We're seeking an exceptional individual to oversee the delivery of strategic programs and initiatives. In this role, you'll have the opportunity to work with cross-functional teams, drive innovation, and delive ...
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Tax Specialist CA(SA)
Found in: Executive Placements ZA C2 - 4 days ago
Frogg Recruitment SA Cape Town, South Africa Full timeTax Specialist CA(SA) Claremont Cape Town · Our client a JSE listed company in Claremont Cape Town is looking for a Tax Specialist CA(SA) 7-10 years plus experience specializing in Tax coming from a JSE listed company. SAP Experience is essential. · Salary is Negotiable plus ben ...
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Application Delivery Manager
Found in: Talent ZA C2 - 3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · The Application Delivery Manager (ADM) works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s)and ensure the continued focus on the execution of th ...
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Shop Assistant
Found in: Job Placements ZA C2 - 20 hours ago
Fair Cape Dairy's Cape Town, South AfricaPurpose of the position: · To Ensure Effective Merchandising of Fair Capes products at store level optimising sales consistently at all times. · Preferred Requirements: · Matriculated · In-house learnership food services · In-house training on merchandising standards · Full com ...
Team Lead, Service Delivery - Cape Town, South Africa - TTEC
Description
At TTEC, we're all about the Human Experience. Elevated. As a S ervice Delivery Team Lead in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC,
What You'll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you'll support and motivate your team to make sure they're on track to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the first line manager for your team.
You'll report to the Operations Manager. We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect