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Engineering Delivery Manager
Found in: Talent ZA C2 - 3 days ago
ERM Cape Town, South Africa Full timeAbout the Company · ERM Libryo is a compliance platform that helps global organisations know their · Environmental and Health and Safety regulatory requirements; understand their obligations; · and manage their compliance. Since 2016, Libryo has helped thousands of users to nav ...
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Project manager
Found in: Executive Placements ZA C2 - 1 day ago
Curiska Cape Town, South AfricaExperience · • Bachelor's degree in Mechanical / Electrical / Mechatronic Engineering, Automotive Engineering, or a related · field. Master's degree is a plus. · • Proven experience (7-10 years) as a Project Manager in the automotive engineering or consulting industry. · • Stron ...
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Engineering Spares Procurement Specialist
Found in: Executive Placements ZA C2 - 6 days ago
Key Recruitment Cape Town, South AfricaWell-established manufacturing company seeks to employ an energetic procurement specialist to ensure that all maintenance spares are available when required by Engineering. · For the position you would be required to have: · Minimum of Matric/ Grade 12 · Tertiary qualification i ...
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Data Engineer
Found in: Trabajos Diarios ZA C2 - 3 days ago
Dynamic Outsourced Solutions Cape Town, South Africa PermanentThe data engineer is ultimately accountable for preparing and manipulating data for further analysis, including ETL and will support testing across the development lifecycle · The Data Engineer is responsible for extracting and transforming data from source systems, understandin ...
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DevOps Coach
Found in: Executive Placements ZA C2 - 1 day ago
IOCO Cape Town, South AfricaAre you passionate about DevOps practices and Agile methodologies? We're looking for a skilled DevOps Coach to join our team. In this role, you'll have the opportunity to work with cross-functional teams, promote DevOps principles, and drive continuous improvement in our Agile pr ...
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Delivery Lead- Retail Value Chain
Found in: Job Placements ZA C2 - 6 days ago
Datonomy Solutions Cape Town, South AfricaWe are looking for a Delivery Lead to join our team based in Cape Town. · 4 days a week onsite. · As a Value Delivery Category Lead you will apply critical customer, product, buying, supplier management and Value Delivery process expertise while partnering with Category and funct ...
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Engineering Manager
Found in: Executive Placements ZA C2 - 14 hours ago
The Talent Room Cape Town, South AfricaEngineering degree (Mechanical, Electrical and Mechatronics). · A proven track record of ten years in Product development and Project Management. · 10 years of experience in automation and machine-building engineering roles · 5+ years of experience in managing and leading people. ...
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Technical Buyer
Found in: Talent ZA C2 - 10 hours ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · Key responsibilities: · • Ensure that orders are delivered on time and all rules and regulations are adhered to · • Processing of purchase requisitions, converting requisitions into purchase orders and forwarding the purchase orders to vendors/suppliers · ...
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Intermediate Quality Engineer X2
Found in: Job Placements ZA C2 - 6 days ago
HR Genie Cape Town, South AfricaOur Client a Global Tech firm is seeking 2 Intermediate Quality Engineers to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. · The Intermediate Software Quality Engineer is responsible for designing ...
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Senior Civil Engineer
Found in: Talent ZA C2 - 5 days ago
Hire Resolve Cape Town, South Africa Full timeHire Resolve is currently seeking a highly skilled and motivated Senior Civil Engineer to join our client's team. As a Senior Civil Engineer, you will work on various civil engineering projects, providing design and technical expertise to ensure successful project delivery. · Res ...
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Software Engineering Team Lead
Found in: Executive Placements ZA C2 - 2 days ago
Plus 1x Cape Town, South Africa Full timeAre you an experienced Software Engineer looking for a role where you can make a real difference? We are seeking a talented individual to join our team as a Technology Team Lead. This role offers a unique opportunity to balance senior engineering responsibilities with team leader ...
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Head: Agile PMO
Found in: Executive Placements ZA C2 - 2 days ago
Progressive IT Resourcing Cape Town, South Africa Full timeOur Client · Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services ...
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Platform Engineer Lead
Found in: Executive Placements ZA C2 - 4 days ago
HR Genie Cape Town, South AfricaOur Client a Global Tech firm is seeking a Platform engineer lead to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. · As the Platform Engineering Lead, you will be responsible for providing strateg ...
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AGILE DELIVERY LEAD – Lead DIGITAL TRANSFORMATION OF MOBILE APPLICATIONS for The International Leader in The Health
Found in: Talent ZA C2 - 2 days ago
Acuity Consultants Cape Town, South Africa Permanent, Full timeJob Description · This is a brilliant opportunity for an Agile/Technical DELIVERY LEAD to manage the full delivery lifecycle of mobile applications for the international leader in the health & fitness industry. · This Agile Delivery Lead role is Cape Town-based. · The CTC for th ...
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Job Transport Planner
Found in: Talent ZA C2 - 6 days ago
Rheinmetall Denel Munition (RF) (Pty) Ltd Cape Town, South AfricaTransport Planner · Rheinmetall Denel Munition (RF) (Pty) Ltd in Somerset West Cape Town · / Transport Planner Ref.-Nr.: ZA00465 · Schedule type: Full Time · Contract Type: Permanent Position · WHAT WE ARE LOOKING FOR The Transport planner is responsible for planning, optimi ...
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Software Test Engineer
Found in: Talent ZA C2 - 4 days ago
DLK Group (PTY) Ltd Cape Town, South AfricaOur client in the health sector is seeking a Software Testing Engineer in Cape Town for a hybrid position. This opportunity entails a 1-year contract. · As a Software Test Engineer, you'll contribute to the development of enterprise-level software aimed at improving healthcare de ...
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Software Test Engineer
Found in: Talent ZA C2 - 3 days ago
DLK Group (PTY) Ltd Cape Town, South AfricaOur client in the health sector is seeking a Software Testing Engineer in Cape Town for a hybrid position. This opportunity entails a 1-year contract. · As a Software Test Engineer, you'll contribute to the development of enterprise-level software aimed at improving healthcare de ...
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Senior Consultant
Found in: Talent ZA C2 - 2 days ago
AqualisBraemar LOC Cape Town, South Africa Permanent - Full timeSenior Consultant - Renewables · Be the energy behind change. Join ABL Group. · OWC, an ABL Group company, is a technical and advisory consultancy specializing in renewable energy, including onshore & offshore, fixed/floating wind energy, onshore solar, floating solar, and hyd ...
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Software Engineer: Backend
Found in: Talent ZA C2 - 3 days ago
Boardroom Appointments Cape Town, South Africa Full timeMinimum Requirements: · Grade 12 National Certificate / Vocational · 3+ years proven experience in back-end software development, project delivery and implementation (in relevant development technologies/language). · Experience with back-end frameworks and technologies · Educatio ...
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Technical Lead
Found in: Job Placements ZA C2 - 1 day ago
HR Genie Cape Town, South AfricaRestack helps businesses transition from outdated, on-premise and in-house technology to the latest cloud business models. We pride ourselves on our culture that is made up of impeccably skilled, passionate professionals. Our team varies from veterans of the industry to fresh fac ...
Service Delivery Engineer - Cape Town, South Africa - Dimension Data
Description
FunctieomschrijvingThe Service Delivery Field Support Engineer (L2) is responsible for providing a professional first-line remote and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions.
The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.
Radford reference:
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Survey Tip: This job provides customer support. If employee is primarily responsible for applications/systems engineering, match to the appropriate applications/systems engineering position in the Global Sales Survey.
Job Description Key Roles and Responsibilities:● Ensure that the assigned infrastructure at the client site is configured, installed, tested and operational
● Ensure that any software that is part of the solution is installed and configured according to client requirements
● Proactively identify problems and errors as they occur and log such incidents in a timely manner with the required level of detail
● Liaise with all stakeholders including client IT environments and colleagues to expediate diagnosis of errors and problems and to identify a resolution
● Investigate first line support calls assigned and identify the root cause of incidents and problems following knowledge articles
● Respond to and diagnose all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
● Ensure incidents are updated with progress and resolution details in a timely manner using the required platform
● Ensure the efficient and comprehensive resolution of incidents and requests
● Apply tools, techniques and processes to track, log, report on and correct configuration items, components and changes
● Investigate problems in systems, processes and services and assists with the implementation of agreed remedies and
onsite technical support to clients and onsite technical support to clients
● Provide first line field engineering services to clients
● Report and escalate issues to 3rd party vendors if necessary
● Follow the required handover procedures for shift changes to ensure service continuity
● Standby essential as per rotational schedule and will include after-hour work
● Provide first preventative measures
Knowledge, Skills and Attributes:● Excellent communicate skills, both verbal and written
● Ability to plan activities and projects well in advance and consider possible changing circumstances.
● maintain a positive outlook at work.
● work well in a pressurized environment and take ownership and see them through.
● work hard and put in longer hours when it is necessary.
● apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
● adapt to changing circumstances.
● client centric on all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
● Up skill and maintain certifications and relevant exams.
● Available for Rotational standby and after-hour work
● Aptitude to learn fast, eager learner and achieve training goals set for this position.
● Long term commitment.
RequirementsAcademic Qualifications and Certifications:Essential Requirements● Working knowledge on Microsoft server OS
● Certified VMware VCP 6.5 / 6.7 / 7.0
● Proficient in Linux OS Command line for troubleshooting
● Working knowledge on Backup and Recovery technologies (Veeam, Veritas
● Certified and Minimum 3 Years' Experience in Hardware Break fix on HPE ML/DL/BL platforms
● Minimum 3 Years' Experience on Cisco MDS Fabric switching
● Minimum 3 Years' Experience on Brocade MDS Fabric switching
● Minimum 3 Years' Experience in Hardware Break fix on Dell PowerEdge/Data Domain/VNX/VNXe/Unity
● Minimum 3 Years' Experience in implementation and configuration of HPE and Dell EMC systems.
● Solid understanding of SAN Fabrics
Additional Requirements but not essential● Certifications on any of the listed technologies above will be an advantage
● Working Experience on Nutanix HCI platform, HPE Simplivity, HPE 3Par
● Understand Cisco Network principles troubleshooting VMware environments.
● Experience working in large Data Centre environments