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Stellenbosch

    Reception Administrator- Winelands - Stellenbosch, South Africa - Mediclinic Winelands Orthopaedic Hospital

    Mediclinic Winelands Orthopaedic Hospital
    Mediclinic Winelands Orthopaedic Hospital Stellenbosch, South Africa

    9 hours ago

    Default job background
    Description

    MAIN PURPOSE OF JOB

    To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

    KEY RESPONSIBILITY AREAS

    Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

    Identify and prevent financial risks by adhering to policies and procedures

    Ensure an effective discharge process as per the Patient Administration Manual

    Maintain patient confidentiality

    REQUIRED EDUCATION

    ESSENTIAL EDUCATION: Grade 12 or equivalent

    DESIRED EDUCATION: None

    REQUIRED EXPERIENCE

    ESSENTIAL MINIMUM EXPERIENCE: None

    DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

    REQUIRED JOB SKILLS AND KNOWLEDGE

  • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
  • Admission; Bed functions; Preparation for next day and discharge processes
  • Anatomy (including terminology)
  • Hospitals switchboard systems
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
  • Patient admin programmes on the AS400 system
  • Computer literate (Microsoft Office)
  • ICD and CPT codes
  • Medical Aid Schemes and the Private healthcare environment
  • Workmans Compensation Act (WCA) processes; procedures and policies
  • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
  • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
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