- Own and manage the product roadmap, collaborating closely with the Sr. Product Manager and engineering team.
- Be the evangelist of the product proposition internally within Keyloop and externally in the market.
- Work with stakeholders across Keyloop to ensure the smooth delivery of the products, that great customer experience is achieved and any contractual KPIs are met.
- Represent the product in governance and investment decisions where necessary.
- Maintain a current and in-depth understanding of product data, operational, customer experience, and usage data in order to make effective backlog prioritization and business decisions.
- Gather high-level development requirements, write user stories, and prioritize the backlog for the development team.
- Write good product documentation for internal and external use with the use of Release Notes and Confluence.
- Adjudicate on issues and queries raised about the product, determining whether new functionality or a code change is required.
- Hold user acceptance responsibilities to ensure the product provides the value and user experience required.
- Ensure quality execution of the product strategy, incorporating new product development and existing product in-life management.
- Build a network of external and internal stakeholders to support you and your product, giving greatest chances for success.
- Develop and maintain in depth knowledge of the product and industry area including competitor insight and market trends.
- Regularly engage with customer users and internal functions (e.g. marketing and sales) to gain insight into their current challenges, needs and issues.
- Be seen externally as an expert in the product area.
- Engage with external stakeholders up to a senior level.
- Minimum 3 years+ Product Management experience in Software or Automotive related industries is ideal.
- Good understanding of our internal KL DMS systems, Drive and Autoline Rev8, particularly technical and/or backend knowledge of Vehicle Management and CRM modules, and having the ability to apply this knowledge to our existing integration with the DMS – this is key.
- Capacity to understand technical integrations with APIs.
- An understanding of the management of an Automobile Dealership, is an advantage.
- Ability to articulate and explain complicated issues in a simple and accurate manner; using language that the non-technical stakeholder or customer can understand.
- Well organized, driven, and self-sufficient team player, with the ability to prioritize and work autonomously and/or as part of a team.
- Ability to analyse raw data in order to help make data-driven prioritisation decisions.
- Knowledge or qualified in the SAFe Agile Framework
- Previous experience of SaaS software product management
- Previous experience working in Agile software development.
- Driven, but with a collaborative team approach and a mind-sent that we help each other out. "You don't win unless our team wins".
- Take initiative where you see gaps where improvements could be made to process and/or product.
- Proven ability to network effectively and collaboratively in a complex, matrix environment comprised of diverse roles, interests, and geographies; demonstrated ability to build credibility and relationships across diverse cultures.
- Knowledge and experience with the following is a plus: Jira, Confluence, MS Excel, Kendis, Miro
-
Production Manager
6 days ago
Pollock and Associates Johannesburg, South AfricaProduction Manager Manufacturing · Johannesburg South, Johannesburg - Gauteng - South Africa · Effectively coordinate and manage production effectiveness to ensure efficient and effective throughput in line with customer requirements. Overall responsibility and authority to ensur ...
-
Production Manager
1 week ago
Pro Talent Johannesburg, South Africa**Engineering & Technical ~ Management** · **Gauteng** · ***: · **Production Manager (Electronics) · - JHB** · As the production manager, you will be accountable for meeting the manufacturing department's production and quality goals and playing a key role in ensuring the company ...
-
Product Manager
3 days ago
Freedom Won (Pty) Ltd Johannesburg, South AfricaThe **Product Manager** will be responsible to manage from the forecast, supply chain, promotion, support, and finally, product end of life. Delivers the operating plan: achieving growth objectives, revenue, profit, and return on investment for all business channels and key custo ...
-
Production Manager
1 day ago
Vitafoam SA a Division of KAP Johannesburg, South Africa**JOB PURPOSE** · Lead to the manufacturing function within budget and output targets to meet manufacturing requirements and standards. Full accountability for ensuring safety, production quality, and that cost and delivery requirements are met. Responsible for developing an enth ...
-
Product Manager
1 week ago
Measured Ability Group Holdings Johannesburg, South Africa**South Africa - Gauteng**, Johannesburg - South (Soweto / Orange Farm)** · **R R Annually Cost To Company (Negotiable)** · **A leading light in the pharma business, our client seeks a top-flight Product Manager with Exposure to Anti-infectives, CNS, CVS.** · **and an understandi ...
-
Production Manager
5 days ago
Trading Places Manufacturing Recruitment Johannesburg, South AfricaReporting to the General Manager Manufacturing, the successful incumbent will be responsible for managing the manufacturing plant to achieve the production schedule at the correct cost and to improve associate engagement. · Summary of Key Responsibilities: · - Entrench a Quality ...
-
Product Manager
23 hours ago
The Recruiters Johannesburg, South Africa**Salary**: · - Cost to company will be max R87 500pm and based on numerous factors such as experience etc. · **Description**: · - Product Manager - Industrial Chemicals - JHB · - One of our esteemed clients, being a leading stockist and supplier of chemicals, raw materials and i ...
-
Production Manager
23 hours ago
Microtronix South Africa Johannesburg, South AfricaThis role is ultimately responsible to organize and oversee the manufacturing of all products in the factory. · **Responsibilities of the job include**: · - Customer liaison. · - Liaise with other managers to formulate objectives and understand requirements. · - Organize workflow ...
-
Product Manager
3 days ago
FirstRand Johannesburg, South AfricaAbout us, purpose, experience and qualifications · **about us**: · - make a promise · - be deeply invested · - value our differences · - build trust, not territory · - have courage · - always do the right thing · **purpose**: · - Responsible for providing the direction and managi ...
-
Product Manager
6 days ago
Go Source Johannesburg, South AfricaJob Title: Tech Product Manager · Location: South Africa · We are looking for a dynamic and exceptional leader who loves tech development and loves working with people. · The role is as a Product Owner to manage the product development cycle of our tech team. Starting from unders ...
-
Production Manager
3 days ago
SA Metal Group (Pty) Ltd Johannesburg, South Africa**JOB DESCRIPTION** · The Production Manager's primary function is to manage employees and various operations within the relevant Division. · His tasks will include, but are not limited to: · - Manage daily operations activities of the operations department and ensure that produc ...
-
Production Manager
1 week ago
Placement Pros Recruitment Johannesburg, South AfricaMy client in the Food processing industry is looking for a Production Manager to join their dynamic team · Must have a matric certificate and a further qualification would be an advantage · Must be residing around the East Rand area · Must have at least 5 years experience as a Pr ...
-
Production Manager
6 days ago
MPRTC Johannesburg, South Africa**Requirements**: · - Matric or relevant tertiary qualification · - SAIW or IIW Level 1 Welding Inspector Diploma or equivalent · - Refrigeration experience would be beneficial · - Previous experience in a supervisory or management role is essential · - Previous exposure to a pro ...
-
Production Manager
1 day ago
Pronto Labour Team Johannesburg, South Africa**PRODUCTION MANAGER**: · - MUST HAVE**:BSc or BTech CHEMICAL ENGINEERING**: · - ** PAPER & PULP Technology** will be an Added **ADVANTAGE**: · - MINIMUM** 10 Years in PAPER & PULP **environment · - MINIMUM** 3 year's MANAGERIAL **experience · - Extensive knowledge in **PAPER and ...
-
Product Manager
3 days ago
Tier 1 Johannesburg, South Africaoverview · An organisation in Gaming/ Consumer Electronics for a Product Manager who is going to be responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vi ...
-
Production Manager
5 days ago
Trading Places Recruitment Johannesburg, South AfricaSummary of Key Responsibilities: · - Entrench a Quality Ethos that aligns to the Brand Promise, Customer Requirements and Specifications: · - Produce products in accordance with a strict adherence to the companys product specification sheets. · - Drive the implementation of the Q ...
-
Product Manager
1 week ago
FirstRand Johannesburg, South AfricaJob Description · Responsible for providing the direction and managing the creative process of a specialist team. · Hello Future Funeral Product Manager · Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us ...
-
Production Manager
23 hours ago
Freedom Won (Pty) Ltd Johannesburg, South AfricaAs a **production Manager **your responsibility is to oversee the production process within the company and to ensure that production lines run without any problems and minimum downtime. You will work together with supervisors and senior management to ensure that products are man ...
-
Product Manager
1 day ago
FirstRand Johannesburg, South AfricaJob Description · To manage product planning and execution throughout the product lifecycle by gathering and prioritising product and customer requirements. The main product focus areas are Traditional and Structured Trade Finance, Supply Chain Finance (including invoice discount ...
-
Product Manager
1 week ago
Code Red Recruitment Johannesburg, South AfricaMy client is currently looking for a Product Manager that will be office based, but will be doing some partial travelling. · **Overall objective of Job Function** · Responsible to build brands and to improve Market Share in line to Market Growth. Responsible for product planning, ...
Product Manager - Johannesburg, South Africa - keyloophol
Description
Location: South Africa
Recruiter: Elisa Bernal Alés
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
About the Role:
The Product Manager role is focused on our enquiryMAX retail product where your purpose is to lead and contribute to a complex and cross-functional effort of redefining how enquiryMAX not only serves to the market's industry needs but also how it supports the Keyloop strategic goals.
You will require the ability to build influential relationships across the business, propose bold ideas that provide scalable solutions and transition internal and external customers from existing processes and tools to services and applications that still need to be built. You will be accountable and responsible for the day-to-day product management of the product backlog, specifically, but not limited, to the prioritisation and adjudication of customer related support and PS incidents raised for BAU customers and newly onboarded customers. This could be everything from a single, simple product feature, up to a portfolio of multiple products catering to an enhanced E2E workflow. You will be responsible for the overall leadership of the product, promoting KL strategic developments and ideations within your sprint team, which will directly contribute to the results and performance for the enquiryMAX product and portfolio.
You will have a deep understanding of the enquiryMAX product performance and use that knowledge to take the necessary actions to meet and exceed the product goals and objectives. You will deeply understand the needs and problems of your customers, using that knowledge to contribute the overall product plans and roadmaps that set the direction for the portfolio and define the propositions and journeys that we'll take our customers on. You passionately evangelise about our products to influence and lead opinion internally across the organisation and externally in the market. As the expert in your product, knowing it better than anyone else, you will be able to demonstrate it to multiple audiences, and speaking authoritatively on all aspects of it. You will work effectively as part of a product team with a product designer and developers, writing user stories and prioritising the backlog, and owning the value and business viability for your product within the team.
The product manager will be responsible for supporting and owning the definition of the product strategy, held responsible for translating the product vision to both internal and external stakeholders. This includes external integrations, Keyloop internal product integrations, and APIs. We will be looking for a product manager to deliver the improvements that underpin the consumer, dealer, and OEM operations.
The Product Manager is expected to collaborate with peers across the wider Sales and Omnichannel domain as well as closely with colleagues in other product teams for which we have integrations with. Key responsibilities will include justifying, scoping, defining, specifying, and managing key enquiryMAX customer journey related features, as well as API/integration capabilities.
This role is critical to the continued growth and success of the business and is well aligned to the global business strategy. Suitable candidates will have an "operational excellence" and growth mindset, intrinsically motivated with the imagination to do things differently and better.
Role Responsibilities
Contribute to the formulating of a product vision and strategy and communicating it effectively to anyone in the organisation - from the teams designing and building the products, through to senior leadership.
Skills / Knowledge & Experience
Why join us?
We're on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.