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    Bench Service Technician - Johannesburg, South Africa - Philips

    Philips
    Philips Johannesburg, South Africa

    4 days ago

    Default job background
    Full time
    Description

    Job Title

    Bench Service Technician (graduate programme)

    Job Description

    Job title:

    As a Bench Service Technician you will diagnose and successfully repair equipment that is sent to the Bench Facilities. You will be required to liaise with colleagues and partners across the organization in South Africa to meet customer needs and ensure efficiency in our business operations.

    Start date: 01 April 2024

    Duration: 12 months



    Your role:

    • Primary function consists of equipment bench repairs in the workshop;


    • Providing limited technical support to customers on operational or maintenance aspects of system equipment;


    • Serving as a secondary customer contact on technical and service related problems


    • Diagnosing mechanical, hardware, software and systems failures using established procedures


    • Reporting identified device safety issues according to applicable PH quality standard policy;


    • Establishing positive customer experiences and relationships, proactively communicating with customers to build satisfaction, credibility and trust; owning the customer experience by communicating effectively;


    • Completing formal and informal training to gain and maintain knowledge of technical advances and current industry trends



    You're the right fit if:
    1. Matric / Grade 12 or SAQA accredited Equivalent

    2. 3 year Degree in Electrical Engineering / Clinical Engineering or SAQA accredited Equivalent

    3. Understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions

    4. Fluent in English, verbal and written in addition to local language

    5. Understand and apply troubleshooting process to identify root cause(s) of system problems and create clear plan for resolution



    About Philips
    We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

    • Learn more about our business.

    • Discover our rich and exciting history.

    • Learn more about our purpose.

    If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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