Credit Controller - Port Elizabeth, South Africa - Staff Unlimited Recruitment

Staff Unlimited Recruitment Port Elizabeth, South Africa

1 day ago

Full time

Description

CREDIT CONTROLLER- JOB SPEC

Duties and Responsibilities:

Collections (End-to End Process):

Collections on outstanding accounts as per assigned aging report.
Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets.
Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly.
Meeting monthly collection target and reducing portfolio risk (High Risk Accounts D)
Ensure all payment plans are adhered to.
Escalation and assistance of account related queries (Billing/Statements/Payments).
Ensure Debit Order return process is followed.
Follow-up on Broken PTP's and outstanding queries in-order to recover payment.
Manage Holds in line with Aging Bucket (Adding/Removing).
Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to action.
Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated to Senior to action.
All communication must be done in line with Standard Operating Procedures (Type and Time)
Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts.

Administration/Customer Service:

Prepare documents for Adjustments/Refunds/Transfers/Bursaries/Payment Plan change for Campus Senior/National Senior.
Accurate processing of unallocated payments. To be reviewed by National Senior.
Work closely with admission team to resolve cancellation queries and close loop with customer.
Credit Balance investigation. Updating Notes on Excalibur.
Handle account queries or complaints and provide appropriate solution and alternatives.
Assisting and dealing with queries and walk-ins when based at campus.
Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries

Quality Management and Reporting:

Evaluation of all Key Performance Area.
Items such as quality of work, deadlines met, and query handling will be checked.
Quality of e-mails, calls and letters sent will be evaluated.
Quality of notes and information saved in Excalibur.
Reports and documents prepared and sent to Campus Senior/National Senior will be audited.

Competencies Required:

Knowledge of Full Credit Control function
Excellent Verbal and written communication skills
Good Interpersonal skills
Customer service driven
Analytical and Problem-solving skills
Sound numerical skills
Organized person who works accurately and able to handle pressure
Honest, trustworthy, and ethical
Time management skills and able to produce reports using Microsoft Office.

Credit Controller

13 hours ago

Tower Group Port Elizabeth, South Africa Full time

Reports to: Regional Credit Supervisor · Purpose of the Job · The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts. · QUALIFICATIONS and EXPERIENCE: To perform this job succes ...
Relief Manager

1 hour ago

Profile Personnel Port Elizabeth, South Africa

Well established company based in South Africa are seeking a qualified and experienced applicant to join their dynamic team. · Applicant will oversee and manage various stores around their home based in and around Gqeberha · Experience and Qualification requirements: · Must have ...
Customer Sales Consultant

13 hours ago

Würth Gqeberha, South Africa

Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Customer Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers. · JOB REQUIREMENTS · Must reside within 30 km ...
Senior Accountant

13 hours ago

EMPIRE RECRUITMENT Port Elizabeth, South Africa Full time

A leading equipment supplier requires the expertise of a Senior Accountant to be based at their Port Elizabeth operations. If you have the following skills, apply today. · Core duties · Data entry: Recording financial transactions. · Bank reconciliation: Cross-referencing the bo ...
Internal Sales/Reception

13 hours ago

Manpower Group SA (Pty) Ltd Port Elizabeth, South Africa

Job Purpose - In one sentence, describe the major purpose of the job, why it exists and what are its major expected end results. Internal Sales/Reception. · To effectively manage the entire customer service. experience – walk in customer base followed by allocated customers. · Th ...
Relief Manager Gqeberha

3 days ago

Work Africa Port Elizabeth, South Africa Full time

RELIEF MANAGERS - PORT ELIZABETH - The purpose of the Relief Manager is to manage 5 stores within a 65km radius of their base location. The successful Candidate will be responsible for managing the store (s) through execution of the marketing and operations plans. Must have a val ...
Bookkeeper and Administrator

5 days ago

Green Marble Recruitment Consultants Gqeberha, South Africa

Minimum Requirements:Matric (any relevant tertiary certificate would be an advantage). · Minimum 1 -3 years experience in a similar role. · Computer skills are a necessity, especially Microsoft Excel (Basic formulas). · Effective administration and coordination skills. · Responsi ...
Debtors Manager

5 days ago

On Line Personnel Port Elizabeth, South Africa Full time

Job Position: Debtors Manager · Ref: 4682 · Location: PE/Gqeberha · Salary: R40 000 to R70 000 per month commensurate with qualification and experience · Email your CV to · Qualifications / Requirements: · • Bachelor's Degree in Finance, Accounting, Business Administration, or a ...
Relief Manager

13 hours ago

Profile Personnel Port Elizabeth, South Africa Full time

Well established company based in South Africa are seeking a qualified and experienced applicant to join their dynamic team. · Applicant will oversee and manage various stores around their home based in and around Gqeberha · Experience and Qualification requirements: · Must have ...
Management Accountant

13 hours ago

Sagen Advisory Port Elizabeth, South Africa Full time

Large and well-established group in the agriculture sector is on the lookout for and a motivated and experienced Management Accountant. This group has interests across the country and this role will be situated in Port Elizabeth. · This is an excellent opportunity for candidates ...
Financial Accountant

13 hours ago

Sagen Advisory Port Elizabeth, South Africa Full time

Large and well-established group in the agriculture sector is on the lookout for and a motivated and experienced Financial Accountant. This group has interests across the country and this role will be situated in Port Elizabeth. · This is an excellent opportunity for candidates h ...
Senior Client Administrator

1 hour ago

TalentCru Gqeberha, South Africa

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Senior Client Administrator in the Eastern Cape. · The Senior Client Administrator is responsible for managing the day-to-day functions of the MSP model at th ...
Electrical Site Manager

1 day ago

Lotus HR & Recruitment Port Elizabeth, South Africa Full time

Our client, a leading subcontractor to the construction sector seeks to employ an Electrical Site Manager, with a strong knowledge of contracts (JBCC, FIDIC, NEC) and supervising construction electrical projects. · Please note that this role does require a candidate who has a Tra ...
Financial Controller

13 hours ago

Staff Solutions Recruitment Gqeberha, South Africa

Main Duties/Key Results Areas: · Leadership: Successfully lead and motivate a team of clerks. · Strive towards creating a work environment where creditors clerks can achieve goals and meet objectives. · Controller duties: Ensure that all processing deadlines are met. · Ensur ...
Operations Supervisor

13 hours ago

Tower Group Port Elizabeth, South Africa Full time

Location · Port Elizabeth · Reports · 1 to 5 staff · Department · Operations · Purpose summary · To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers. · Job description · Process Management - Storage · Ensure ...
Finance Clerk

13 hours ago

Staff Solutions Recruitment Gqeberha, South Africa

Main Duties/Key Results Areas: Take ownership of the allocated creditors accounts. · Liaising with suppliers as part of the daily management of the supplier accounts. · Processing of invoices from suppliers onto Pastel and Syspro. · Ensure that invoices are correctly linked to GR ...
Debtors Manager

5 days ago

On Line Personnel Gqeberha, South Africa Full time

Job Position: Debtors ManagerRef: 4682Location: PE/GqeberhaSalary: R40 000 to R70 000 per month commensurate with qualification and experienceEmail your CV to / Requirements: · •Bachelor's Degree in Finance, Accounting, Business Administration, or a related field would be advant ...
Service Tech

13 hours ago

Jobs2day Port Elizabeth, South Africa Full time

· SERVICE TECHNICIANBASED PORT ELIZABETH · To provide a professional installation and maintenance of dosing equipment to customers. · KEY PERFORMANCE AREAS · Business Development · Maintain brand reputation and ethos of business in a professional manner. · Call on an average o ...
Sales Representative

13 hours ago

Staff Solutions Recruitment Gqeberha, South Africa

Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in the Port Elizabeth region to sell chemicals to the Hospitality and Laundry/Food and Beverage industries- to exemplify the brand and grow the branch. · Key Performance A ...
Client Operational Enablement Manager

13 hours ago

TalentCru Port Elizabeth, South Africa

A global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Client Operational Enablement Manager in Eastern Cape · Responsible for managing the operations deliver team as well as ensuring contrac ...