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    Sales Consultant - Johannesburg, South Africa - Oxyon People Solutions

    Oxyon People Solutions
    Oxyon People Solutions Johannesburg, South Africa

    Found in: Talent ZA C2 - 6 days ago

    Default job background
    Full time
    Description
    Organising and Controlling Customer Base


    • Analyse QlikView reports weekly.
    • Submit weekly/monthly customer analysis/revenue reports
    • Prepare and schedule customer visits according customer category.
    • Call on existing and potential clients.
    • Compiling contacts lists utilising a range of resources for collecting information
    to create, maintain and


    • Retain customer base.
    • Plan sales pitch/services presentations to prospective customers.
    • Work within the framework of budget turnover and gross profit.
    • Maintaining ongoing customer services by responding objectively to a range of
    customer


    • Queries/enquiries relating to products or services.
    Selling Goods and Services


    • Ensure all necessary information/documentation is obtained before calling on a
    customer.


    • Obtaining a range of information from customers for identifying needs and
    establishing customer Profiles.


    • Informing/advising customers of a range of products/services available.
    • Acknowledging customer needs by recommending alternative goods and
    services offered.


    • Stimulate customer interest by demonstrating and explaining the benefits/end
    uses of a range of


    • products/services
    • Introducing new products in accordance with customer demand.
    • Organising courtesy calls for obtaining customer feedback on deliveries and
    monitoring after sales


    • Support systems.
    Administration


    • Updating customer information on Honeybee.
    • Log calls on honeybee as per required standard
    • Liaise with internal support to email quotations to customers.
    • Maintaining customer contracts on honeybee.
    • Follow-up customer orders.
    • Administering petrol expenses occurred.
    • Complete new business and lost business reports and submit to manager on
    monthly basis.
    Critical skills


    • Valid Driver's License (Code 08) is essential
    • Proficient in MS Office with excellent computer skills knowledge.
    • Must have good telephone skills.
    • Excellent customer service skills.
    • Ability to listen and interpret information accurately.
    • Planning and organising skills
    • Numerical Skills
    • Good Communication Skills are essential; person must be well spoken and fluent
    in both English and Afrikaans.


    • Selling skills
    • A pleasant and controlled manner of dealing with people at all times.
    • An enthusiastic, outgoing person who is self-confident, with a positive attitude is
    desired for this position.
    Knowledge


    • Stock product knowledge
    • Price list knowledge
    • Know how to enquire on Axapta system
    • Know company policy with regards to customer services.
    • Product and pricing knowledge.
    • Knows the services the company has to offer.
    • Knows general operation of the company.
    • Knowledge of delivery routes and times
    Qualifications and Experience


    • At least 5 years' sales experience, with a proven track record in exceeding argets
    • Relevant Sales or Marketing qualification would be an advantage
    • Own transport is essential
    • Valid Driver's License
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